Hi Mike,

 

I am not sure what version of Windows you are running and having this
information would make it easier for us to help you troubleshoot this issue.
Assuming you are still running Windows XP, it is imperative that you disable
Adobe Reader's

protected mode options as this will render all PDFs inaccessible. You can
find the relevant options by opening Adobe's preferences dialog with
Control-K, going to the "security enhanced" tree view item, and unchecking
the protected mode check boxes. Once you restart Adobe Reader, you should be
able to read your documents again, assuming that they were authored
correctly.  I hope you find this information helpful.

 

Regards,

Marc

 

Subject: Adobe and pdf files

From: Mike Rogers <[email protected]>

Date: Sun, 28 Jul 2013 10:48:14 -0400

 

I have Adobve 10.  I'm not able to read pdf files anymore.  What do I need
to do?

 

Thanks.

 

Mike

 


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