Hi Connie,

 

Here are a few items you can check:

 

1.    Do you have the correct set files loaded for Outlook? (e.g. if you are
running Office 2010, make sure the mso2010.set file is activate and
associated when using Outlook)

2.    Is the message window maximized?  If not, maximize the window.

3.    Does this problem persist if you disable apps?  If not, this would
indicate that one of the Window-Eyes apps is causing this behavior.

 

If none of these suggestions help or if you need anything else, feel free to
contact our support team directly by phone or email.

 

Regards,

Marc

 

Subject: A WE question

From: "Connie David" <[email protected]>

Date: Sun, 28 Jul 2013 09:59:30 -0500

 

Hi Everyone,

 

 

I had some trouble getting WE to read my e-mail in Outlook, but Aaron helped
me fix hat proboem.  Now I can't read anything I type into an e-mail
message.  Can someone help me troubleshoot this one?

 

 

thanks.

 

 

connie

 


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