Hi, all.  I hope I can explain the subject of this e-mail.  Get ready for
what could be a long read, smile.  

 

Ok.  Here's what's happening.  Monday I upgraded my desktop pc running
Windows 8 to 8.1 and am running Window-eyes 8.3.  Somehow my Windows 8.1 was
set to a Microsoft account which required a log on password.  I didn't want
a password because my laptop running Windows 7 64 bit isn't set up that way.
I was out of town until Thursday night.  I tried a password I remembered
earlier today and got logged into Windows 8.1 and Window-eyes 8.3 using
narrator.  With the help of Microsoft's accessibility hotline I was able to
have Windows 8.1 set to a local account without needing a reset of Windows
8.1.  

 

Now, however, when I open my users folder, I can navigate by first letter
navigation, but pressing the up or down arrow keys won't read the list of
items in the folder.  Nor can I use the up or down arrow keys on the desktop
to read the items, thus, for example, I cannot read the options to shut
down, restart, sleep, etc.  Sometimes the numbpad keys work in c-cleaner to
check for updates and sometimes they don't.  

 

Gw Micro asks for details, and I hope I provided enough of them, smile.  I
hope someone can help.  

 

Mike M. 


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