Send the files in your %temp%\welogs directory to [email protected].
Thanks,
Aaron
On 12/10/2013 12:17 PM, Whizza wrote:
Hello all,
I'm currently using Window-Eyes version 8.3 and when I received the
automatic notification that an update was available, I pressed enter
on the download update link. The file downloaded and the install
shield wizzard came up to start the installation. I answered yes to
the first question about continuing with the upgrade and then answered
yes to the second question about whether the upgrade should continue
following the read me file. I immediately get a tone followed by the
error message that this upgrade cannot be installed on the current
copy of Window-Eyes. Anyone any ideas why this should happen when I'm
only trying to upgrade version 8.3?
Any help would be appreciated.
Cheers,
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--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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