O.k. Doug: all I can do is wait as we are in the hands of your prioritisation 
process, which has seemed to not place Braille as high up the wish list as it 
could be.  I have learnt to be patient, even with the growing frustration which 
you have correctly identified.


Vaughan.



-----Original Message-----
From: Doug Geoffray [mailto:[email protected]] 
Sent: Wednesday, 11 December 2013 10:02 a.m.
To: Vaughan Dodd
Cc: list info
Subject: Re: Window-Eyes 8.4 is Now Available!

Vaughan,

As stated many times, GW Micro monitors this list.  We see all emails..  
We do not always comment on each and every email but they are read.  
Your statement that once we released braille we never touched it simply is not 
true but obviously shows your frustration and attempt to get any sort of 
reaction.  Our wish list for Window-Eyes grows every day.  
Adding additional braille features is certainly on that list.  But I can not 
promise any dates or timelines as that just gets us all frustrated if those 
dates are missed.

So rest assured your emails have been seen and your comments considered.  But 
my response today should suspend you from saying nothing changed in braille 
since originally introduced (simply not true) and that nobody has responded 
from GW Micro regarding your braille requests (smile).

Doug

On 12/10/2013 3:48 PM, Vaughan Dodd wrote:
> Fair enough: I don't mind paying for an upgrade, as I have one SMA remaining.
>
> When Window-eyes inserted Braille support several years ago, it raised the 
> bar in terms of expectations of a screen reader with respect to braille.  It 
> hasn't touched the interface since then, and the silence on this topic is 
> deafening.
>
>
>
> Vaughan.
>
>
>
> -----Original Message-----
> From: Chris H [mailto:[email protected]]
> Sent: Wednesday, 11 December 2013 9:44 a.m.
> To: Vaughan Dodd; '[email protected]'; [email protected]
> Subject: Re: Window-Eyes 8.4 is Now Available!
>
> Yes, I have a funny feeling that enhanced Braille support if it comes will 
> require payment as it would be considered a major upgrade. Poor you Braille 
> users. I am a Braille user but not on the computer; instead I use apps for my 
> smartphone, namely the iPhone, to manipulate text in contracted Braille.
>
> On 10/12/2013 20:12, Vaughan Dodd wrote:
>> Hi Jeremy, GW Micro staff and list members.
>>
>> The bug fixes and new tones for Window-eyes start and stop are enough to 
>> ensure that I get the upgrade later today.
>>
>> However: I must once again express frustration that apart from one bug fix 
>> with respect to Braille the much needed development of improved  Braille 
>> support has been neglected.
>>
>> When will we get the advances in Braille support which some of us loyal 
>> paying customers have been asking for now for several years?
>>
>> Amongst the issues I have raised on this list are: direct contracted braille 
>> input, redesigning the Braille hot key layout so that there is consistency 
>> with the main hot key system: e.g. browse,  cursor, mouse Office etc. And so 
>> that I don’t forget: an auto braille scrolling function.   With respect to 
>> specific Braille displays: fixing the hot key information for the Braille 
>> Edge and Braille Sense devices, and direct input via the Focus displays from 
>> the other company. Clearly, manufacturer co-operation is required.
>>
>> GW has been a non-participant on this list when the topic of Braille support 
>> has been raised, but given now that Braille is enjoying a resurgence due in 
>> part to devices like smart phones and tablets, there is really no excuse for 
>> gw IGNORING the request from Window-Eyes users like myself.
>>
>> Even if for commercial reasons GW remained vague as to new Braille features, 
>> it could at least tell us that Window-Eyes v9.0 will promise enhanced 
>> Braille Support.
>>
>> So: I am encouraged by the fixes which are part of v8.4, discouraged by the 
>> apparent disregard being shown to users of Braille displays.
>>
>> Vaughan.
>>
>>
>>
>> From: [email protected] [mailto:[email protected]]
>> Sent: Wednesday, 11 December 2013 4:34 a.m.
>> To: [email protected]
>> Subject: Window-Eyes 8.4 is Now Available!
>>
>>
>> Greetings,
>>
>> GW Micro is proud to announce the release of Window-Eyes 8.4. This 
>> maintenance update includes support for three new synthesizer options 
>> (eSpeak, Micrsoft Speech Platform, and Vocalizer Expressive), better Skype 
>> integration, and various bug fixes to address issues discovered in 
>> Window-Eyes 8.3. All Window-Eyes 8 customers are strongly urged to install 
>> this update.
>>
>> If you own a copy of Window-Eyes 8.0 or above, you may download an upgrade 
>> to Window-Eyes 8.4 for free from GW Micro's website. To get started, select 
>> the Check for Updates option from the Help menu in the Window-Eyes control 
>> panel. Alternatively, you can open a web browser and navigate to 
>> http://www.gwmicro.com/upgrade, enter your serial number in the edit box 
>> provided, and select the Check for Upgrades button.
>>
>> If you would prefer to obtain a DVD-based copy of your Window-Eyes upgrade 
>> which can be installed without the need of a previous version for $20 (free 
>> shipping with US postal mail), you may do so by contacting our orders 
>> department at 260-489-3671, or via email at 
>> [email protected]<mailto:[email protected]>.
>>
>> All eligible Retail, Dongle, Everlock, Payment Plan, and Evaluation versions 
>> of Window-Eyes 7.5.x and 8.x (for both 32-bit and 64-bit operating systems) 
>> can be upgraded to Window-Eyes 8.4.
>>
>> Upgrade pricing information for Window-Eyes versions less than 8.0 can be 
>> found at http://www.gwmicro.com/Catalog/Upgrades/.  For non-English 
>> customers, please consult your local dealer for pricing.  Your local dealer 
>> can be found at www.gwmicro.com/dealers<http://www.gwmicro.com/dealers>.
>>
>> If you wish to use the new Vocalizer Expressive synthesizers, you can 
>> purchase one language or all languages.  These synthesizers can be purchased 
>> online at www.gwmicro.com/catalog<http://www.gwmicro.com/catalog> or by 
>> calling the GW Micro Orders Department at (260) 489-3671.  Once you have 
>> purchased the new synthesizer, you can download it from 
>> www.gwmicro.com/voices<http://www.gwmicro.com/voices> or select the Get More 
>> Voices option in the Window-Eyes Help menu.  You may also use this section 
>> of our website to listen to the synthesizer before you purchase it.
>>
>> Be sure to follow us on Twitter 
>> (http://twitter.com/gwmicro<http://www.twitter.com/gwmicro>) and Facebook 
>> (http://www.facebook.com/gwmicro) for the latest news and updates.
>>
>> Enjoy!
>>
>> The GW Micro Team
>>
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