This is not uncommon, I have the same issue. One way of getting around it is to use the read command control-shift-r. A second answer is to get a different email program such as ThunderBird, although, it apparently has other issues according to some people. I am trying Becky, but having problems with the learning curve. Of course, there is always microsoft Outlook if you have that readily available. Best wishes with solving your problem. Grant
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