Hi Mike,
After a little research, I found that there is a setting in Outlook 2003 and above that will cause all incoming emails to be displayed in plain text. To disable this setting, you need to go into the Outlook options (Alt-F, T in Outlook 2010 and above), then the Trust Center (use down arrow or first letter navigation to find this option in the list) and then press Alt-T to open the Trust Center Settings dialog. Up arrow to Email Security and then tab to the read all mail in plain text check box and uncheck it by pressing Spacebar. Don't forget to activate the OK button after checking the check box. Here is a link to a Microsoft Knowledge Base article that explains how to enable the plain text setting, so you can follow the steps in the article but instead of checking the read all mail in plain text check box, you will want to uncheck it: http://support.microsoft.com/kb/831607. I hope you find this info helpful. Regards, Marc From: "Mike Bernard" <[email protected]> Date: Wed, 2 Jul 2014 20:39:27 -0400 Hello fellow window-eyes users: I've noticed that lately when I open an email message in outlook, no matter who its from or what format the sender composed the message in, Window-Eyes will say "plain text" as the message is opening. While this can be convenient for reading the text of a message, it can cause a bit of an inconvenience, because when messages are in plain text, you don't have access to options for downloading, opening or printing attachments. I don't remember ever changing this setting. Is there an accessible way that I can fix outlook so that messages will automatically open as html? Thus, I'd like to set things back, so that all messages I open in outlook will open as web layout and/or html. Any help would be appreciated. Thanks. Mike If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
