I think i managed to get it fixed but i will say i didn't see anything about office protection platiform but by performing the same steps on microsoft office i think i fixed the issue.
Thanks Reeva On Sep 13, 2014 5:25 PM, "Rod hutton" <[email protected]> wrote: > Hi Reeva, > > > > Yes, the site seems to be down for me as well. Anyway, here's anexcerpt > from an email from GW Micro tech support to address the issue. I hope it > helps you. > > > > Good luck, > > > > Rod > > > > Hi Jim, > > Manually modifying the Microsoft service: > > 1. Press Windows-R to open the Windows Run dialog, and enter > "services.msc" followed > > by Enter. > > 2. Tab to the list of services, and locate the "Office Software > Protection Platform" > > entry. > > 3. Press the Applications key to open a context menu, and select "start" > if the > > service is not running. > > 4. Go back into the context menu with the Applications key and select > "properties." > > 5. Change the startup type from "manual" to "automatic." > > 6. Close the dialog. > > 7. Restart Window-Eyes. > > Chris > > PS > > If you have followed these steps before, follow them again. I have seen > it on some > > systems where the service gets set back to manual. Seems to happen after > Windows > > updates. > > > > > > *From:* Reeva Webb [mailto:[email protected]] > *Sent:* Saturday, September 13, 2014 6:00 PM > *To:* Rod hutton > *Cc:* gw-info > *Subject:* Re: We for office in demo mode with paid for office 365 > subscription. > > > > As of the time I'm writing this I can't seem to get on the gw web site I > clicked the link and it says page not available same thing when I try to go > to gwmicro.com directly which is strange cause I was on the gw site this > morning I don't know if the link above is the Kb article I was looking at > this morning but the article I looked at this morning listed 2 reasons why > we for office is running in demo mode with a paid for office subscription > the first reason was selecting asynthesizer that you need to purchase > from gw to use and this is not the case for me the voice I'm using is the > neospeech Kate sapi voice which I own because I own zoomtext the second > reason was you don't have office configured to start up when your system > starts I went into we and made the changes they suggested to get office to > run at start up I rebooted my laptop and we is still saying it's a demo > > > > Thanks > > Reeva > > On Saturday, September 13, 2014, Rod hutton <[email protected]> wrote: > > Hi Reeva, > > > > You may wish to consult the following article: > > > > http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2053 > > > > Good luck, > > > > Rod > > > > *From:* Reeva Webb [mailto:[email protected]] > *Sent:* Saturday, September 13, 2014 7:52 AM > *To:* gw-info > *Subject:* We for office in demo mode with paid for office 365 > subscription. > > > > Ok, i purchased a monthly subscription for microsoft office 365 i > uninstalled the 60 day we demo i was using i installed office onto my > laptop and downloaded we from the we for office web site but we is saying > it's in demonstration mode what's going on how do i fix it? I went to the > microsoft website and double checked that office was installed on my > computer and it's installed and paid for > > Thanks > > Reeva > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
