Hello all, My question revolves around Outlook 2010 and its handling or lack thereof of XL attachments. The system involved is an HP desktop running Windows 7 64-bit, office 2010, I.E. 10 and WE 8.4 on a Microsoft exchange server.
I can retrieve Word and PDF documents but NOT XL documents. I use the WE shortcut of alt-F7 twice in succession to bring up the attachments and then right arrow to put the attachment in view. I then press the context key and arrow down. All I get with an XL attachment is "copy". I don't get the normal options of preview, open,save target as, etc. Trying to use the mouse keys with an XL attachment yields the same result as above when right clicking. Most of the time the curser will not route to the XL control. What is going on and how do I fix it? I really need the file inquestion. Help is appreciated sooner rather than later. Karyn Campbell, Illinois USA, [email protected] Using WE 8.4 on Toshiba laptop running Windows 7 home premium 32-bit with Office 2007 and IE 10 as well as Acer netbook running Windows 7 home premium 64-bit with Office 2007 and IE 10 and Microsoft security Essentials on both machines. .. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
