Hi,
The issue with the runtimes forcing a restart has been resolved for the 9.0 
installer.

Chris


Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com<http://www.aisquared.com/>


From: Vaughan Dodd [mailto:[email protected]]
Sent: Tuesday, December 16, 2014 2:41 PM
To: 'Brendon Donohue'; 'Joseph Norton'
Cc: '[email protected]'
Subject: RE: Window-Eyes install quirks

Hi Brendon and list.

Thanks for the explanation Brendon.

Is it flippant to suggest that they fix it by changing the install programme?

I have had similar issues going back across numerous computers and various 
generations of Window-eyes, made worse probably since Windows seven.


Vaughan.



From: Brendon Donohue [mailto:[email protected]]
Sent: Wednesday, 17 December 2014 8:30 a.m.
To: 'Joseph Norton'
Cc: [email protected]<mailto:[email protected]>
Subject: RE: Window-Eyes install quirks
Importance: High

Hello,

Yes, I have had these issues, it is a part of the install shield program they 
are using according to support when I contacted them regarding this issue and 
they don’t know how to fix it, this is really bad and  should be resolved!!

Thank you.

Brendon Donohue.

From: Joseph Norton [mailto:[email protected]]
Sent: Wednesday, December 17, 2014 12:49 AM
To: [email protected]<mailto:[email protected]>
Subject: Window-Eyes install quirks

Hi:

I notice on my Dell Inspiron 3541 that, when installing WE 8.4, sometimes, 
after the install completes, I hear the install program say that it has 
finished, and, I get the prompts about whether or not to restart the computer.

However, pressing keys seems not to accomplish anything.

Further investigation, however, revealed that a program that the WE installer 
installed was trying to get the computer to restart also, and, it just started 
the restart process. So, Windows was asking me if I wanted to “restart  
anyway,” since there were programs running.  Pressing tab twice, then, the 
space bar got the computer to restart.

Also, for several iterations of Window-Eyes, the installer has a problem 
loosing keyboard focus.  Even if I successfully alt-tab back to the installer 
window, I have to click inside the dialog for the restart prompt for the 
program to accept keyboard input.

Have any of these issues been addressed in the 9.0 installer?

Thanks!

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