Hi: This is a known issue. AI Squared is aware of this. Don't know if they'll have a fix before the final release, but, I asked the same question a little while earlier.
One list member mentioned this is a problem MicroSoft has had for quite a while, when certain processes are ended in the way the new CTRL+ALT+W shortcut usage works. Here's the answer from AI Squared on this: Hi, When you use control-alt-w to restart Window-eyes, you’re not shutting it down gracefully, your just ending the tasks. Even if window-eyes is functioning properly. Having multiple icons in the system tray is a side effect of killing Window-eyes (or any other program) in this way. I have a download manager that I had to kill by using task manager and its icon was still in the tray. Chris Window-Eyes Product Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com Hope this helps. -----Original Message----- From: clark drew [mailto:[email protected]] Sent: Wednesday, December 31, 2014 9:32 PM To: [email protected] Subject: Re: WE in system tray Hi, i also experience it. seems like window eyes doesn't clear it's system tray when restarting. On 1/1/2015 9:37 AM, Neville wrote: > Hi, > Using: beta 3, W7 HP 32 > > After installing the latest version of the extended dictionary, WE was > unloaded and reloaded a couple of times to check if the licence > message had gone away.. Yes it had. > > Upon checking the system tray, it was noticed that there were three WE > entries listed. As an experiment, WE was unloaded and NVDA loaded to > check if all entries had gone. This time, with WE unloaded, there > were still two WE entries showing up in the system tray. By pressing > enter on each entry, I was able to get rid of them. > > Then, after NVDA was unloaded and WE loaded, there was just one WE > correctly listed this time. > > Has anyone else notice extra WE entries listed at any time? > > The new extended dictionary seems to be working like a charm. > > Neville. > > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and your > message is related to GW Micro, then please consider sending your > message to [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
