Don, A lot of times this kind of thing happens because the original program has not implemented their MSAA or UIA properly, so that when a screen reader makes a call to it to ask what their window or control is displaying, their program crashes.
You can verify this by getting another screen reader and trying the same thing; if it also crashes, you can write to HP and let them know. Chip -----Original Message----- From: Don H [mailto:[email protected]] Sent: Saturday, January 17, 2015 1:46 PM To: gwmicro Subject: WE crashes other programs Running WE 9 on a Win 8.1 64 bit machine which happens to be a HP Envy laptop with a I7 processor and 8 gig of Ram. If I try to run HP Support Assistant with WE running the HP support Assistant will crash. If WE is not running HP Support Assistant runs as it should. Anyone got a idea as to why this happens? If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
