Hi Steve, The problem is that none of the solutions that have worked for previous models of the Satellite work on this Windows 8.1 model. The flash card utility did not show up in any start-up list or any searches as being on the laptop. I'm aware that the flash cards aren't necessary and that they only show up for using special keys. It seems that the utility is hidden within some other Toshiba utility.
It took a Toshiba specialist three hours to figure out why I was getting the dialog about the flash card utility. After working on the problem remotely for over three hours, the tech said they fixed the problem in the registry. Bill -----Original Message----- From: Steve Clower [mailto:[email protected]] Sent: Thursday, January 22, 2015 2:01 AM To: Bill Belew Cc: [email protected] Subject: Re: Window-Eyes and Toshiba laptop Bill, This sounds like the Toshiba flash cards utility. While its purpose is a mystery, I am confident you don't need it. Either remove it in Programs and Features or disable it from loading in the startup tab of the Windows Task Manager. Regards, Steve -- Stephen Clower Window-Eyes Product Support and App Development Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com<http://www.aisquared.com> Sent from my phone. On Jan 21, 2015, at 9:52 PM, Bill Belew <[email protected]<mailto:[email protected]>> wrote: I am configuring a Windows 8.1 Toshiba laptop. Every time I close a program, a dialog pops up saying "Toshiba Flash Cards Win 8 test version" with an okay button and a cancel button. Spacebar won't activate those buttons, but I can route the mouse to the button and click to dismiss the dialog. It won't pop up when connected to Toshiba remote support, but does as soon as they disconnect. I did a print screen of that window and save it in Word, but when the Toshiba tech guy looked at that file it just showed my desktop. It appears that this is one of those messages that the screen reader get stuck on. Although, the person who delivered the laptop also did see that window on the screen. Has anyone else encountered such behavior on a Toshiba Satellite running Window-Eyes? Bill If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
