Did you try message virtualisation turn off? -------------------- regards Thomas N. Chan From: Vaughan Dodd [mailto:[email protected]] Sent: Tuesday, 3 February 2015 3:11 AM To: 'Barbara Sheinbein'; '[email protected]' Subject: RE: Outlook problems Just tracking back from most recent in the message queue: it seems to be browse mode related, and really should not be a problem. Outlook is a basic and core application in the modern business world, so how can issues like this slip through? Hoping for some positive feedback from tech support soon. Best. Vaughan. From: Barbara Sheinbein [mailto:[email protected]] Sent: Tuesday, 3 February 2015 7:46 a.m. To: Vaughan Dodd; [email protected] Subject: RE: Outlook problems I have had this same issue with Outlook 2007 since I installed the WE 9 upgrade a week ago. I have contacted Tech Support by telephone and also had a few emails on this as well. My last contact was last Thursday. I have not heard back, so I am assuming that no solution has been found. Just so I can read my messages, I use the reply command and I can read the message. Of course I do not actually send a reply in most cases. I am just trying to read the message body. I have had mixed success using the alt-tab to move away from the message and then alt-tab back to it as another way to read the message body. Hoping for a solution soon, Barbara From: Vaughan Dodd [mailto:[email protected]] Sent: Sunday, February 01, 2015 8:32 PM To: 'gwmicro' Subject: Outlook problems Hi all. I apologise if others have reported this, but as I wasn't having the problem, I didn't pay attention. So: whenever I press "enter" to go to the body of a message, I'm taken back to the "from" field. This has been ever since installing Window-Eyes v9 on my employer's Windows seven machine. We are using Office 2010. Other aspects of Window-eyes v9 are a definite improvement on this workstation - keyboard responsiveness for text entry is much much better. Thanks for suggestions as to how to fix this strange focusing problem in the Outlook message body. Vaughan. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. -------------------------------
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