Hi Rod,
Thanks, that may be the issues I had on my hot keys for my new apps and
games. Did not have the time to research how to fix it and did not want to mess
thing sup for others if I had done something wrong.
I will attempt to check it out soon.
Bruce
Sent: Tuesday, November 12, 2013 10:06 PM
Subject: Possible Windows 7 Key Conflict with Window-Eyes
Hello everyone,
Here is something which I wrote, and could, perhaps, be made into a GW Micro
knowledge-base article, but, at the very least, it is posted here in the hope
that it may help some who are experiencing the difficulty I have described.
All the best,
Rod Hutton
When Windows 7 is installed, it often assigns a hot key which might conflict
with Window-Eyes in some situations. Windows 7 commonly assigns The keystroke
"Control-Shift" to change the keyboard layout or system language.
Window-Eyes uses this key combination as a modifier along with other keys,
such as Control-Shift-W to read the active window. Therefore, in some hardware
and software scenarios, it is possible that the "Control-Shift" keystroke might
be intercepted by Windows, rather than being passed on to Window-Eyes;
moreover, the user might experience unpredictable keyboard performance as they
use Control-Shift while engaged in their normal computing tasks.
Clearly, the only solution is to disable the "Control-Shift" key assignment
in the appropriate Windows 7 Control Panel dialog.
Here are the steps necessary to do this:
<!--[if !supportLists]-->1. <!--[endif]-->Press the Start button, and,
in the search field edit box, type: "region", and wait a minute or so for the
results to populate the list.
<!--[if !supportLists]-->2. <!--[endif]-->Arrow down to the item named
"Region and Language," and press Enter.
<!--[if !supportLists]-->3. <!--[endif]-->The "Region and Language"
dialog will open, which has four page tabs, and you will be on the "Format"
page.
<!--[if !supportLists]-->4. <!--[endif]-->Press Control-tab twice in
order to activate the "Keyboards and Languages" page tab, and you will be
placed on the "Change Keyboards" button. Press Enter to activate this button.
<!--[if !supportLists]-->5. <!--[endif]-->This will open the "Text
Services and Input Languages" dialog, which has three page tabs, and you will
be placed in the "General" tab.
<!--[if !supportLists]-->6. <!--[endif]-->Press Control-Tab twice to
activate the "Advanced Key Settings" page tab. This will place you on a radio
button used to configure the CapsLock function on your system. There is no
need to change this setting.
<!--[if !supportLists]-->7. <!--[endif]--> Press tab once in order to
move to a list box where you can configure the hot keys assigned to actions
related to switching between installed languages on your system. This list box
works in conjunction with the button which follows the list box, named "Change
Key Sequence." Note that each system may have different entries in the list
box; however, the important point is that you are looking for a language action
whose hot key has been set to "Control-Shift."
<!--[if !supportLists]-->8. <!--[endif]-->Therefore, one at a time,
select an item in the list box, tab to the "Change Key Sequence" button, and
press Enter. In the "Change Key Sequence" dialog, you will find two radio
buttons, one named "Switch Input Language," the other named "Switch Keyboard
Layout," as well as the Ok and Cancel buttons. For each of these radio
buttons, ensure that the radio button has focus, and press up arrow until the
radio button reads "Not assigned." Then, tab to the Ok button and press Enter.
<!--[if !supportLists]-->9. <!--[endif]-->Repeat the above step as many
times as necessary to ensure that none of the language actions are assigned to
the hot key "Control-Shift."
<!--[if !supportLists]-->10. <!--[endif]--> When all of the language
actions have been configured as described above, tab to the Ok button, and
press Enter to close the "Text Services and Input Languages" dialog.
<!--[if !supportLists]-->11. <!--[endif]--> Finally, once the above dialog
closes, you will be returned to the "Region and Language" dialog, where, once
again, you can tab to the Ok button, and press Enter. From this point on, you
should have no further hot key conflicts between the Windows 7 operating system
and Window-Eyes.
<!--[if !supportLists]--> <!--[endif]-->
Author: Rod Hutton (November 12, 2013)
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