On 2/19/2014 7:39 AM, Chip Orange wrote:
I had one of my own apps receive a down rating from a user who got an error, because word had an error on his pc, and it caused an error on my app. He couldn't reproduce it, but he wrote me that he down rated the app.
Welcome to the world of product support. :)
I've been asking GW for over a year now to allow us to remove comments,
Sorry it took over a year, but you can now do this. Under My Comments, each comment now has a delete link.
Thanks, Aaron -- Aaron Smith Web Development * App Development * Product Support Specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team.
