I just had that exact experience. I need some fabric fast, and their website doesn't have rush delivery as an option, so I called. I had a VERY frustrating time just getting the person on the phone to take down my name and address. Someone else called me back the next day, and that conversation went waaaaay smoother.
Claudine ----- Original Message ---- > From: Wicked Frau <wickedf...@gmail.com> > To: Historical Costume <h-cost...@indra.com> > Sent: Fri, July 30, 2010 6:58:56 PM > Subject: Re: [h-cost] Gray Line Linen > > I have had to call them a number of times to get stuff straight. But I > also recommend purchasing the samples. If you don't get satisfaction on the > first call, keep calling...I have found the owner ( a male?) more responsive > than some of the female folk I have spoken to.... > > Sg > > > > On Thu, Jul 29, 2010 at 9:58 PM, Michelle Plumb ><mpl...@wideopenwest.com>wrote: > > > Hooray, the site's up and running again! > > Look at all the goodies! > > Michelle > > > > _______________________________________________ > > h-costume mailing list > > h-costume@mail.indra.com > > http://mail.indra.com/mailman/listinfo/h-costume > > > _______________________________________________ > h-costume mailing list > h-costume@mail.indra.com > http://mail.indra.com/mailman/listinfo/h-costume > _______________________________________________ h-costume mailing list h-costume@mail.indra.com http://mail.indra.com/mailman/listinfo/h-costume
