I was looking at the listman functions and found that actions enclosed in parenthesis are not available to the user. What could be the reason for an action to be unavailable to a user?

--Madhavi

From: "Madhavi Bagepalli" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: RE: [Hardhats-members] Patient's Insurance Info
Date: Thu, 11 Nov 2004 09:36:08 -0600

Even when I refer to the items number, PE=3, I get the same response - PE is not a valid selection.

Madhavi

From: "Cameron Schlehuber" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: <[EMAIL PROTECTED]>
Subject: RE: [Hardhats-members] Patient's Insurance Info
Date: Wed, 10 Nov 2004 14:01:59 -0700

That message, "<option> may not be selected at this time" is coming from the
List Manager. I'm guessing you didn't tell it what entry you wanted to
"Process". List Manager "actions" (e.g. Process Entry, Expand Entry, etc.)
that refer to one or more list items, must have the item number accompany
the action abbreviation, e.g. enter "PE 3".


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Sommers
Sent: Wednesday, November 10, 2004 11:32 AM
To: [EMAIL PROTECTED]
Subject: RE: [Hardhats-members] Patient's Insurance Info

Yeah - that sounds more like a process/workflow issue than a technical
one (missing key, bad setting, etc).  I'll be of little help since I'm
not in the biz (so I can't connect 'A' typical process to the VistA
screens) and I'm not familiar with that particular package.  Hopefully
someone else on the list can help you.

Have you checked any documentation on the matter?  Sometimes,
*sometimes*, you can find a good step-by-step process in them.

/David.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Madhavi Bagepalli
Sent: Wednesday, November 10, 2004 1:19 PM
To: [EMAIL PROTECTED]
Subject: RE: [Hardhats-members] Patient's Insurance Info

Hi David,

I looked at the routines that does the verification thing and it looked
like
I have to have the IB INSURANCE SUPERVISOR key to do what I want to do.
And
as I said, I already have the key.

Anyway, may be you can find something that I might have missed, so I
will
give you the details of what I am trying to do. I am trying to register
a
patient and enter his/her insurance information into the system. WHen I
do
that, it says that the insurance information has been entered in to the
buffer file. So, I looked at the INSURANCE BUFFER file and patients
entry
was in the file. SO, now I try to process the information using the
PROCESS
INSURANCE BUFFER option and that is when I am getting the screen I
previouly
emailed.

Well, it does not say I do not have the privileges to access the option.

But, when I try to choose an  action in the listman screen, such as
"Process
Entry", it says - ">>>  Process Entry may not be selected at this
point."

I hope i have explained by problem in detail. If you need to know more,
please let me know and I will give you more details.

Thanks,
Madhavi


>From: "David Sommers" <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED] >To: <[EMAIL PROTECTED]> >Subject: RE: [Hardhats-members] Patient's Insurance Info >Date: Tue, 9 Nov 2004 14:42:42 -0500 > >Do you get an error message like "You do not have access privileges to >..."? > >I had a similar problem with something else. The cool thing about a >Full Source system is that you can search the routines for that error >message. Read the code around there (in my case it was DG) and see what >Key it was trying to check. You then add that key to your NEW PERSON >file. > >I'm sure someone else can respond with a direct answer but this method >definitely works for other scenarios as your trying to learn the system. >Learning M and reading the workflow does help a lot, if and when you can >read/learn M. > >Otherwise, if you type out the message verbatim - I can probably find >your key real quick. > >/David. > > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of >Madhavi Bagepalli >Sent: Tuesday, November 09, 2004 2:30 PM >To: [EMAIL PROTECTED] >Subject: [Hardhats-members] Patient's Insurance Info > >Hi all, > >What keys and/or permissions do I need to have to process the Insurance >Information for a patient? I assigned myself DG ELIGIBILITY and IB >INSURANCE >SUPERVISOR keys in order to verify and process the insurance information > >via. the PROCESS INSURANCE BUFFER option. Even after doing that, I am >not >able to process any entry. I get the following screen - > >Insurance Buffer List Nov 09, >[EMAIL PROTECTED]:25:20 Page: 1 of 1 >Buffer File entries not yet processed. (sorted by Patient Name) > Patient Name Insurance Company Subscr Id Src Entered > >iIEYH >1 xxxxx,xxxxxxxxx 6718 MEDICARE INTV >11/04/02 > I >2 yyyyy,yyyyyyyyy 1332 MEDICARE INTV >11/09/04 >3 zzzz,zzzzzzzzzzzzz 4757 AETNA INTV >11/04/02 >4 aaaaa,aaaaaaaaa 4149 BLUE CROSS/BLUE S 118881 INTV >11/04/02 > > > Enter ?? for more actions > (Process Entry) (Expand Entry) (Sort List) > (Reject Entry) (Add Entry) X (Exit) >Select Action: Quit// > > >Any suggestions? > >Thanks in advance, >Madhavi Bagepalli > >_________________________________________________________________ >Don't just search. Find. Check out the new MSN Search! >http://search.msn.click-url.com/go/onm00200636ave/direct/01/ > > > >------------------------------------------------------- >This SF.Net email is sponsored by: >Sybase ASE Linux Express Edition - download now for FREE >LinuxWorld Reader's Choice Award Winner for best database on Linux. >http://ads.osdn.com/?ad_id=5588&alloc_id=12065&op=click >_______________________________________________ >Hardhats-members mailing list >[EMAIL PROTECTED] >https://lists.sourceforge.net/lists/listinfo/hardhats-members > > >------------------------------------------------------- >This SF.Net email is sponsored by: >Sybase ASE Linux Express Edition - download now for FREE >LinuxWorld Reader's Choice Award Winner for best database on Linux. >http://ads.osdn.com/?ad_idU88&alloc_id065&op=click >_______________________________________________ >Hardhats-members mailing list >[EMAIL PROTECTED] >https://lists.sourceforge.net/lists/listinfo/hardhats-members

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