Hey, I've been wrong before, back in 1956 I think it was.  Could even happen
again.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of K.S.
Bhaskar
Sent: Monday, June 13, 2005 10:37 AM
To: hardhats-members@lists.sourceforge.net
Subject: Re: [Hardhats-members] == VistaWeb Missing Apps ==

This is the second time this morning that I find myself profoundly not 
in agreement with what you are saying.

There is an implication in your posting that "freebies", as in open 
source free software, is unsupported. As the vendor of a product that is 
open source free software, but for which we offer 24x7 support on a 
commercial basis, and as the user of such products, I must assert that 
the issue of paying for a software license and support are two 
completely orthogonal issues.

I would argue that a vendor that provides paid support for open source 
free software has an incentive to provide better, more cost effective, 
support in order to get paid than a software vendor that charges for 
licenses and then effectively has its customers arms held behind their 
backs (or pick your other favorite analogy) to charge what it will for 
support, and deliver whatever quality of support it chooses to deliver. 
  (I didn't mention any names.  You did.)

Take a look at http://www.fsf.org/licensing/essays/free-sw.html when you 
have a moment.

-- Bhaskar

Gillon, Joseph wrote:
> Well, I tend to shy away from freebies because of the support issues.
> Dammit, stop laughing!  I know, I know, like I can get support from
> Microsoft.  Still, there's the hope or illusion of support.


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