The step of splitting into an applications type
discussion list like the VO users are going to likely want and an
infrastructure list is already going to rock the boat and I feel that we need
to take this slowly lest we risk loosing what we have.
I don't think the target for this list *is* Users. It's Tech Support Staff.
If the user's can't figure out how to use a mailing list, the archives, and google to access the archives, then they're really not bright enough to support the product.
The answer for those folks is, "Here's the Verified Vendor list"...