The only other thing that I can think of is to uninstall all of the USB ports on you computer and reinstall them. Then let Windows redirect your phone.
On Aug 14, 2016 5:56 PM, "Steve Tomporowski" <didym...@gmail.com> wrote: Supposedly I have the pc suite installed, but all it does is check if my system is updated. Then I checked all the settings on the phone and can't find anything about USB mode. Thanks. It looks like it's time for more research.... On 8/14/2016 3:14 PM, Richard Quilhot wrote: > most phones have a USB mode setting changing between file storage and > picture sharing. > The other thing to try is the Motorola's pc suite. > > Rick Q > quilh...@gmail.com > > > On Sun, Aug 14, 2016 at 2:04 PM, Steve Tomporowski <didym...@gmail.com> > wrote: > > Locked or unlocked doesn't seem to matter. I wonder if it's a driver >> problem, but according to Motorola, I'm up to date. Wasn't there some >> setting about the type of USB device? >> >> >> >> On 8/14/2016 1:54 PM, Richard Quilhot wrote: >> >> in the phone's screen unlocked? >>> >>> Rick Q >>> quilh...@gmail.com >>> >>> >>> On Sun, Aug 14, 2016 at 11:26 AM, <joeu...@chronic.org> wrote: >>> >>> Have you rebooted/restarted? >>> >>>> Regards, >>>> joeuser - Still looking for the 'any' key... >>>> >>>> "...now these points of data make a beautiful line..." >>>> >>>> -------- Original Message -------- >>>> >>>>> Subject: [H] Phone File transfer under Win10 >>>>> From: Steve Tomporowski <didym...@gmail.com> >>>>> Date: Sun, August 14, 2016 8:38 am >>>>> To: hardw...@lists.hardwaregroup.com >>>>> >>>>> >>>>> I have a Droid Turbo. Under Win7, I would save my images to my main >>>>> computer and then also move them to the external SD storage. Since I've >>>>> upgraded to Win10, while I can save my images to my computer, I can no >>>>> longer transfer them to external SD storage. File explorer says the >>>>> phone is busy and it's never un-busy. >>>>> >>>>> Is anyone familiar with this kind of problem? >>>>> >>>>> Thanks....Steve >>>>> >>>>> >>