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After doing a Google search, I happened across the following study that seems to have been done as part of coursework : http://www.saramarcus.com/portfolio/ajl%20publications/ajl%20knowledge%20analysis.htm I haven't had a chance to do more than skim it, but it looks like a well-written paper! The study's author, Sara Marcus, will be co-presenting Session VII-2 (Reaching Out: Library Reference Services for Students at Home) at the AJL Convention in Brooklyn in 3 weeks. B'shalom, Steven M. Bergson, Librarian Jewish Public Library of Toronto __________________________________ Do you Yahoo!? Friends. Fun. Try the all-new Yahoo! Messenger. http://messenger.yahoo.com/ Messages and opinions expressed on Hasafran are those of the individual author and are not necessarily endorsed by the AJL =========================================================== Submissions for Ha-Safran, send to: Hasafran @ lists.acs.ohio-state.edu SUBscribing, SIGNOFF commands send to: Listproc @ lists.acs.ohio-state.edu Questions, problems, complaints, compliments;-) send to: galron.1 @ osu.edu Ha-Safran Archives: http://www.mail-archive.com/hasafran%40lists.acs.ohio-state.edu/maillist.html AJL HomePage http://www.JewishLibraries.org