I'm thinking it might be related to the culture of your city and its
library policies.  Certainly not something I've encountered in our city
known for its Southern hospitality.  Or maybe the person who helped you was
just having a bad hair day.

On Wed, Sep 4, 2019, 1:04 AM Robby Feinstein via Hasafran <
hasafran@lists.osu.edu> wrote:

> I was at the nearby public library and politely asked a librarian to help
> me print out a color attachment from an Email, which contained a
> forthcoming article I wrote for a journal.  I've been retired from our
> profession for quite a few years now, and admit my computer skills are not
> the best.  After she finished sending the article to a color printer, she
> said in a most condescending and haughty manner: "I guarantee you weren't
> paying attention to how I did this."  She was totally wrong, as I was
> paying very close attention, to her navigating the computer's prompts.  She
> wasn't expecting my curt reply: "I'm a retired library director, and I
> would have never talked to a patron like that."  It is no secret that that
> the people in our profession still have a less than positive image.  It is
> librarians such as the one I unfortunately encountered today who cause that
> to be the case.  If others on Hasafran want to comment about this, I would
> like to read their postings.
>
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