On 11/11/13 10:44, Herbert Valerio Riedel wrote:
> On 2013-11-11 at 11:28:38 +0100, Simon Marlow wrote:
>> On dealing with spam: when we had spam in the past I was careful to
>> actually delete it rather than just undoing the changes that had been
>> made, because the latter means the spam doesn't linger in the history.
>>
>> Changes to wiki pages are easy enough to delete by reverting the
>> revision.  We used to have a plugin for deleting tickets and changes
>> to tickets, but I don't see that now.  How do we delete tickets?
>
> ..that's now part of Trac 1.0.x; I've (re)enabled it just now (hoping it
> doesn't get used by accident), the docs says:
>
> |  TicketDeleter — Ticket and ticket comment deleter.
> |
> | This component allows deleting ticket comments and complete
> | tickets. For users having TICKET_ADMIN permission, it adds a "Delete"
> | button next to each "Reply" button on the page. The button in the
> | ticket description requests deletion of the complete ticket, and the
> | buttons in the change history request deletion of a single comment.
> |
> | Comment and ticket deletion are irreversible (and therefore dangerous)
> | operations. For that reason, a confirmation step is requested. The
> | confirmation page shows the ticket box (in the case of a ticket
> | deletion) or the ticket change (in the case of a comment deletion).

Thanks, that should be fine.  Currently only people in the "developer" 
group have TICKET_ADMIN permissions, so ordinary users can't do this.

How did you delete the spam ticket we just had, BTW?

Cheers,
Simon
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