Hello Mahsa, Have you tried troubleshooting your Aspera and local network settings as specified in this documentation? http://humanconnectome.org/documentation/connectomeDB/downloading/aspera-help.html
Regards, Will From: hcp-users-boun...@humanconnectome.org [mailto:hcp-users-boun...@humanconnectome.org] On Behalf Of Mahsa Alizade shalchy Sent: Saturday, November 08, 2014 12:41 AM To: Hcp-users Subject: [HCP-Users] Data download failure Dear People in charge, Hi I would like to download HCP Life span pilot data but due to the "Client unble to connect to server (check UDP port and firewall)(code:15)" error I could not. Any suggestions? Many thanks in advance. Best, mahsa _______________________________________________ HCP-Users mailing list HCP-Us e...@humanconnectome.org<mailto:e...@humanconnectome.org> http://lists.humanconnectome.org/mailman/listinfo/hcp-users ________________________________ The material in this message is private and may contain Protected Healthcare Information (PHI). If you are not the intended recipient, be advised that any unauthorized use, disclosure, copying or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this email in error, please immediately notify the sender via telephone or return mail. _______________________________________________ HCP-Users mailing list HCP-Users@humanconnectome.org http://lists.humanconnectome.org/mailman/listinfo/hcp-users