Well...my app is back down now.  It also appears that Heroku's blog is
down, too.  This weekend has not started out great for the Heroku
guys.



On May 16, 1:48 pm, Alex Chaffee <ale...@gmail.com> wrote:
> I agree with Jason on all counts.
>
> I wasn't even following their twitter feed and it didn't occur to me
> to look there -- I still think of Twitter as a channel for superficial
> gossip, not mission-critical support alerts. And considering
> *Twitter's* notorious issues with downtime, I think it's a dangerous
> precedent for Heroku not to post to other channels -- like perhaps
> this Google Group, not to mention their own web site -- when things go
> South.
>
>  - A
>
> On May 16, 11:23 am, Jason McCay <jason.mc...@gmail.com> wrote:
>
> > Heroku looks to be back up...but for our app, we were unreliable since
> > 7PM CST last night (first report of customer issues) and it seemed
> > like we were completely down from at least 7AM CST this morning until
> > around 1:00 PM CST today.  So, a couple of observations:
>
> > 1. That was a long period of being down.
>
> > 2. The Heroku team really has to do a better job of communicating with
> > people when something like this happens.  I attempted to find updates
> > through multiple channels (twitter, blogs, irc, and finally this
> > google group) and Heroku had said nothing.  Then, after about five
> > hours of being down, they finally start responding on twitter.
>
> > I love you Heroku...but I have to be able to trust you, too.  :)
>
> > Jason
>
> > On May 16, 12:36 pm, Alex Chaffee <ale...@gmail.com> wrote:
>
> > > A further report... as of 10:30 am my server is totally unavailable as
> > > well.
>
> > > "heroku logs" returns a blank line.
>
> > > "heroku db:pull" returns "Internal server error"
>
> > > Hitting the web site gives the ouchie Japanese guy.
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