Hello, I submitted a support request 4 days ago, and I still have no answer. What is the expected support response time?
My app isn't working correctly because of the bug I reported (issue #212) and I still have no clue if there is a solution. I would understand that the support has a lot of work, but I'd really like to know what kind of support service I can expect. My app is not ready for production yet, but support response time is definitely a decisive argument (particularly on a fully managed hosting) to decide if it will go live on Heroku or not. What is your experience with the support? Best regards, Thomas. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to heroku@googlegroups.com To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en -~----------~----~----~----~------~----~------~--~---