Hi,
as you can see from the status page in the past 2 days Heroku had a
lot of problems that resulted in "Timeout connection" and "Backlog Too
Deep" error pages. This two pages have a message specifically
addressed to the administrator that is not acceptable in a production
site. We need to have personalized pages. Same logic about the Heroku
Ouchie Page of course!

If this is not possible immediately a quick hack could be to have a
really generic "white-label" page (multilingual would be appreciated)
and put all the system message in an html comment. We are tech guys,
right? Is not a problem to look at the source to find out what is
happening. This seems clever that show a ugly error message to
everyone.

Finally as I already suggested in another discussion:
A simple solution for more personalization without the need to access
any preferences could be to have a full page iframe inside the
heroku's error page pointing to 
http://error.<heroku_app_domain.tld>/<http_error>.html
The admin has to create a third/fourth level domain, point it to a
different server and create the personalized pages.
So every  application can have an error page/backup application to
handle the down. A js can check for the domain existence and switch to
a plain txt message if it is not set.

I'd love to get feedback on these ideas by Heroku guys. Thank you.

Daniele

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