I agree their support is slow (make it better! http://jobs.heroku.com/ruby_cloud_platform_support_engineer ) but we run large (2+ million hits/month) sites on heroku with no stability problems at all.
They do offer (expensive, I'm guessing) priority support packages. On Nov 16, 10:01 pm, Thawatchai Piyawat <thawatc...@gmail.com> wrote: > My app is crashed since yesterday. The log show "hostname: Unknown > host". I believe this is Heroku's problem. However, it's more than a > day, it's still not fixed now. It seems odd. > > I've submitted a support request. However, according to my experience, > Heroku support is slow. > > Heroku seems like a good service. However, their stability and support > staff need quality improvement. Anybody has the same problem as mine? > > Thawatchai -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
