The response below is completely and utterly disrespectful and downright rude
Steven Mello,HT(ASCP) Anatomical Pathology Manager > From: jnoc...@satx.rr.com > To: fro...@bitstream.net; jander...@halozyme.com > Date: Fri, 27 Mar 2009 10:52:53 -0500 > Subject: Re: [Histonet] Please help! In dire need of user manuals > CC: histonet@lists.utsouthwestern.edu > > OUCH > > JTT > ----- Original Message ----- > From: <fro...@bitstream.net> > To: "Jennifer Anderson" <jander...@halozyme.com> > Cc: "Histonet" <histonet@lists.utsouthwestern.edu> > Sent: Thursday, March 26, 2009 9:50 PM > Subject: Re: [Histonet] Please help! In dire need of user manuals > > > Dear Jennifer and any other Histonetters that are of like mind, > > It's not quite "Flaming Friday" yet, but it will be in just a few hours, > so I'll go ahead a little early with what I hope is a reply that may > enlighten, be consultative, and hopefully not too offensive to those that > may be sensitive to such replies. Here it goes... > > My First Question: You state that your lab has "purchased all used > equipment". What vendor did you purchase from that did not provide > operator's manuals with the equipment? This is unheard of amongst us > reputable used/refurbished equipment dealers so if I were you, I would not > recommend this vendor to others. > > Now let's make sure that I have the facts straight... You have posted a > request that is seeking charity from members of this list that also > includes vendors. In addition, not only are you asking for free copies of > publications that have been copyrighted and are the proprietary > information of the manufacturers that, at great R&D expenditure developed > them, but you are asking that the donor(s) mail hard copies (if available) > to you ...at the donor's expense for the shipping & handling. Should > hard-copies not be available, you request the donor(s) to provide these > lengthy documents in digital PDF format... again with a substantial > expense to the donor(s) of converting these publications into digital > form. Surprisingly, you have made this burdensome and expensive request > without any offer to reimburse the charitable donor(s) for their time and > expense to do all of this work for you. In your final statement you then > wistfully hope that some benevolent vendor should raise their hand and > offer you a (free) copy and then insult that same vendor buy stating that > you "won't hold your breath for that". > > My Second Question: Are you crazy? > > >From your signature address; it appears that you are employed by a company > called Halozyme Therapeutics. A quick web search informs us that Halozyme > is a for-profit California company that had revenues in the tens of > millions in 2008. It was also exciting to learn that Halozyme is in Phase > 2 clinical trials of their innovative insulin-PH20 with individuals that > suffer from Type 1 diabetes. Very impressive. > > Here is some good news for you. I happen to have ALL the operator manuals > for the equipment that you are requesting. I will copy them for you and > send them to you at my expense under one condition. You state that if > someone can do this for you that you "will repay the favor, if at all > possible". I have a family member that is a Type 1 insulin-dependent > diabetic. All I ask in return is that you arrange with your marketing > department that they send me a one-year's supply of PH20 when it is > released to the public... all at no charge, including shipping & handling > of course. > > My Third Question: Do we have a deal? > > I look forward to your reply, > > ~ Ford > > Ford "the demon vendor" Royer, MT(ASCP) > Histology Product Manager > Minnesota Medical, Inc. (a for-profit corporation just like yours) > Golden Valley, MN > > > > Hello Everyone. > > > > > > > > I our lab we've purchased all used equipment. None of these instruments > > came with a user's manual. I am in need of a manual (hard-copy or PDF) > > for the following: > > > > > > > > Sakura Tissue-Tek VIP 3000 > > > > Leica Jung Histo Embedder > > > > Microm HM335E Microtome > > > > > > > > I do realize that requesting a copy of these is a lot to ask of someone. > > It takes a lot of time to copy a 50-page manual. I'll repay the favor, > > if at all possible. I'm hoping that a vendor may raise their hand and > > offer a copy? I won't hold my breath for that... > > > > > > > > Thanks everyone. > > > > > > > > Jennifer M. Anderson, Scientist > > > > Halozyme Therapeutics, Inc. > > > > 11404 Sorrento Valley Road > > > > San Diego, CA 92121 > > > > 858-704-8333 > > > > jander...@halozyme.com <mailto:jander...@halozyme.com> > > > > > > > > > > > > > > The information transmitted in this email is confidential and is intended > > only for the person(s) or entity to which it is addressed. Delivery of > > this message to any person other than the intended recipient(s) is not > > intended in any way to waive confidentiality or any applicable privilege. > > Any review, retransmission, dissemination or other use of, or taking of > > any action in reliance upon, this information by individuals or entities > > other than the intended recipient is prohibited by Halozyme and may be in > > violation of applicable laws. If you received this in error, please > > contact the sender and delete/destroy this email. > > _______________________________________________ > > Histonet mailing list > > Histonet@lists.utsouthwestern.edu > > http://lists.utsouthwestern.edu/mailman/listinfo/histonet > > > > > > _______________________________________________ > Histonet mailing list > Histonet@lists.utsouthwestern.edu > http://lists.utsouthwestern.edu/mailman/listinfo/histonet > > _______________________________________________ > Histonet mailing list > Histonet@lists.utsouthwestern.edu > http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet