We have had tremendous success with setting up "checkpoints" at each step in 
tissue processing (cradle to grave).  Each checkpoint has certain 
responsibilities to identify, double-check, and assure accuracy.  I keep track 
of discrepancy errors at each checkpoint and determine if personnel need to be 
re-trained, held accountable, or possibly add or revise checkpoints.

It takes a lot of time to do this.  What I have found though, is that we 
prevent most errors by the checkpoint after it initially happens and long 
before it goes out of the department.

Kathy



>>> kristen arvidson <arvidsonkris...@yahoo.com> 07/22/2009 09:58 >>>
Hi-
As most of you have gathered I am working on a large quality project.  I have 
made a lot of progress.  Currently, my focus is error prevention.  I have read 
up on tools such as six sigma and FMEA.  My question is how do you guys prevent 
errors?  I have learned that you cannot always count on the diligence of the 
employee because even the best will screw up sooner or later, so my focus is on 
process improvement.  How are you all approaching your process improvements?  
 
Thank you all for your input.  You've all been a big help!!
 
-Kristen



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