Make sure that the lids on your prep-kit dispensers are pushed all the way down. Since the space between the hammer and the tops of the dispensers is so small, if one lid is not pushed down all the way the hammer will grab it. Seen it happen many times myself!
Clare J. Thornton, HTL(ASCP),QIHC Assistant Histology Supervisor Dahl-Chase Diagnostic Services 417 State Street, Suite 540 Bangor, ME 04401 cthorn...@dahlchase.com -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Langenberg, Stacey Sent: Friday, November 12, 2010 11:22 AM To: gu.l...@gmx.at; histonet@lists.utsouthwestern.edu Subject: Re: [Histonet] question to ventana benchmark XT and ultra users We have had the ultras for over a year now and that is a new one. Was the rack of antibodies not seated properly? Just a thought. Stacey Sent via BlackBerry from T-Mobile -----Original Message----- From: Gudrun Lang <gu.l...@gmx.at> Sender: "histonet-boun...@lists.utsouthwestern.edu" <histonet-boun...@lists.utsouthwestern.edu> Date: Fri, 12 Nov 2010 09:12:52 To: histonet@lists.utsouthwestern.edu<histonet@lists.utsouthwestern.edu> Reply-To: "gu.l...@gmx.at" <gu.l...@gmx.at> Subject: [Histonet] question to ventana benchmark XT and ultra users Hi! This week we've got the Ultra. In the first run it happend, that the "hammer" touched a Prep-Kit from the side while rotating and pulled the whole reagens-rack down. (That makes a very uncomfortable noise.) We saw, that the distance between the hammer and the Prep-Kits is very small, and it differs from Prep-Kit to Prep-Kit. Has anyone of the Ventana Users similar experiences? Bye Gudrun Lang Histolab, Linz, Austria _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet