Oops!! Forgot the URL http://www.imebinc.com/aboutimeb.php
Here you go! Kind Regards! John J Shelley Senior Research Associate, Histology Core Facility Sanford-Burnham Medical Research Institute at Lake Nona 6400 Sanger Road Orlando, FL 32827 Tel: (407) 745-2000 Ext.2517 Fax: (407) 745-2001 email: jshel...@sanfordburnham.org -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of John Shelley Sent: Wednesday, April 27, 2011 1:55 PM To: Sheila Haas; histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] Problem with IMEB Hi Sheila, I have not worked with this company in the past but have know about them for many years. I was wondering if you tried talking with John O'Brien the owner of the company. He attends many of the histology meetings and I am sure he would not appreciate his company getting any bad publicity through Histonet. Here is a URL about him and maybe you can use his tag line to your benefit since it reads, "We offer you, the customer, 100% product satisfaction." Would love to know what the outcome is. Kind Regards! John J Shelley Senior Research Associate, Histology Core Facility Sanford-Burnham Medical Research Institute at Lake Nona 6400 Sanger Road Orlando, FL 32827 Tel: (407) 745-2000 Ext.2517 Fax: (407) 745-2001 email: jshel...@sanfordburnham.org -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas Sent: Wednesday, April 27, 2011 1:32 PM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Problem with IMEB Hi all. Has anyone had difficulties in purchasing refurbished equipment from IMEB? I have been trying to purchase a T2000 ThinPrep processor and sent 50% payment with net due in 30 days. This transaction started about a month ago and they've had our partial payment for more than 3 weeks but had not shipped the instrument. I've repeatedly called to get the status of shipment but have gotten the run around with checking our credit references. This transaction has left a very bad taste in our mouths so I proceeded to request our payment back and cancel the order yesterday. Now, IMEB says they'll return our deposit minus a 20% restocking fee for an item that never even left their facility. I was surprised to hear of this from IMEB given I'd heard they were a reputable company. My opinion has definetly changed! Just wondered if anyone else has had a similar experience with them??? Thanks for lending an ear (or many). Sheila Haas Laboratory Supervisor MicroPath Laboratories, Inc. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet