It would clear things up quite a bit if they would simply return her call.

Jeanine Bartlett
Infectious Diseases Pathology Branch
(404) 639-3590 
jeanine.bartl...@cdc.hhs.gov

-----Original Message-----
From: histonet-boun...@lists.utsouthwestern.edu 
[mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of 
sgoe...@mirnarx.com
Sent: Thursday, April 28, 2011 10:46 AM
To: kr...@nfderm.com; micropathl...@yahoo.com; histonet@lists.utsouthwestern.edu
Subject: RE: [Histonet] IMEB

I agree Kaye!!  IMEB has always gone above and beyond to help me with anything 
I have ever needed.  They even had one of their techs call and help me 
troubleshoot some equipment that wasn't even theirs!  I can never say enough 
awesome things about Denise either!!  She is AWESOME!!  Keeps in contact and 
tries to help out in any way she can!!  I bought a used processor from them and 
a few months later it had an issue.  They sent someone to my lab (on their dime 
by the way) who fixed it on the spot!  From the time I called to the time it 
was fixed was less than 2 days!!  It was an old VIP and the repair tech even 
made his own diagnostic equipment and repair parts!  I would recommend this 
company to anyone (and have!!).  It is a shame that one person's bad experience 
has been broadcast over the histonet for the world to see.  With anything in 
this world there is always going to be one person who has a bad taste in their 
mouth about something.  Because people always yell out the bad and rarely yell 
out the good here I go...IMEB IS A GREAT COMPANY!!!!

I will now step down off my box =)  Have a Happy Thursday Histo-hotties!!

Sarah Goebel, BA, HT(ASCP)
Histotechnologist
Mirna Therapeutics
2150 Woodward Street
Suite 100
Austin, Texas  78744
(512)901-0900 ext. 6912


-----Original Message-----
From: histonet-boun...@lists.utsouthwestern.edu 
[mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Kaye Ryan
Sent: Thursday, April 28, 2011 9:32 AM
To: Sheila Haas; histonet@lists.utsouthwestern.edu
Subject: RE: [Histonet] IMEB

I usually do not respond to postings because I have seen people that may not 
agree with a posting get "roasted" by others but I felt like I had to chance it 
with this posting.  I have had many excellent transactions with IMEB and would 
recommend them to anyone.  Their products are trustworthy and their prices are 
excellent compared to other companies that sell the same products.  I have 
known the owner and several of the reps for many years and have never heard of 
an incident like this.  I too, had to put a deposit down when I made my first 
order because we did not have an established account with them.  I am assuming 
that you did not have an account already established since they were checking 
your credit status?  It does take time to fill out the paper work and for them 
to check your credit references.  It is that way with almost any new company 
that you place a large order with.  In this day and time "trust" is a hard 
thing to come by on a new account.  It is terrible that people that may not 
have used them now have a negative thought in their minds about the company. We 
all have at some time something that we can find not quite to our liking about 
any company and I think we need to be careful when we are saying statements 
like " It appears there have only been a couple of successful recent 
transactions with them".  This can be interpreted by some to mean that there 
have been many negative interactions so stay clear of them.  Maybe a lot of 
their customers do not reply to posting or do not even subscribe to the 
histonet.

Kaye Ryan
Histology Manager



 
-----Original Message-----
From: histonet-boun...@lists.utsouthwestern.edu 
[mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Sheila Haas
Sent: Thursday, April 28, 2011 7:17 AM
To: histonet@lists.utsouthwestern.edu
Subject: [Histonet] IMEB

Thanks to everyone for the feedback on IMEB. It appears there have only been a 
couple of successful recent transactions with them. Most of the feedback I 
received was not favorable so it appears the company is in
a good bit of disarray for reasons unknown. At this point, I've not gotten
a response from the owner regarding the return of our entire deposit but if
he actually comes through, I will let you all know. In the mean time, be leary 
of future transactions with them. Thanks again for the feedback.
 
Sheila Haas
Laboratory Supervisor
MicroPath Laboratories, Inc.
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