This is an issue with the cassettes not your printer or ribbons. If you take a straight edge and put it up against the edge of the cassette you will see that he cassette is concaving causing the styles to loose contact with the cassette. It is more of a problem at the middle top edge of the cassette. It is only with the histoscreen cassettes and I bet Thermo is telling you that this is the first they are hearing about this problem.
-----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of DeMint, Valerie S Sent: Thursday, March 08, 2012 1:49 PM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] ThermScientific HistoScreens-printing quality problems Hi I am looking for help with a cassette printing problem that we are experiencing. We use the Thermo Histo Screen cassettes and the Surgipath VCP 2001 cassette printer. Case numbers are quite smudged or missing completely when the batch has finished processing. This is only happening to the HistoScreens because we also use a routine cassette from another manufacturer and there are no problems with print quality. I have switched lot numbers of the printer ink ribbon and continue to have problems. It is not happening with every cassette on the batch so I do not believe it to be the printer itself. Is any one else experiencing printing quality issues with these cassettes? your help is appreciated, Valerie DeMint, HT(ASCP) Histology Lead Waukesha Memorial Hospital Waukesha, WI This information is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this email in error please notify the sender or our Customer Support Center at (262) 928-2777. We have scanned this e-mail and its attachments for malicious content. However, the recipient should check this email and any attachments for the presence of viruses. ProHealth Care accepts no liability for any damage caused by any virus transmitted by this email. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ______________________________________________________________________ CONFIDENTIALITY NOTICE: The information in this e-mail may be confidential and/or privileged. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination, or copying of this e-mail and its attachments, if any, or the information contained herein is prohibited. If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail from your computer system. Thank you. ______________________________________________________________________ _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
