I apologize, it is 160 lines per hour.

Beth A. Fye, CT (ASCP)
Pathology Technical Manager
HCA Richmond Hospital Laboratories
office:  (804) 228-6564
fax:  (877)699-3895
<mailto:beth....@hcahealthcare.com>

-----Original Message-----
From: Houston, Ronald [mailto:ronald.hous...@nationwidechildrens.org] 
Sent: Friday, July 26, 2013 9:42 AM
To: Fye Beth; histonet@lists.utsouthwestern.edu
Subject: RE: Transcriptionist Productivity (Willis, Donna G.)

Beth
surely not 160 characters per hour; perhaps 160 lines/hour? This is one of the 
measurements of medical transcription productivity standards, typically rates 
fall within the 100-200 lines/hour, based on 65 characters/line, and depending 
on the speciality, type of facility and the dictator! 
The other major standard being Accuracy with a goal of ~98%.
My pet hamster could do more than 160 characters per hour and he's arthritic 
(accuracy probably down in the 0.98% range though)!
Ronnie

-----Original Message-----
From: histonet-boun...@lists.utsouthwestern.edu 
[mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of 
beth....@hcahealthcare.com
Sent: Thursday, July 25, 2013 4:29 PM
To: histonet@lists.utsouthwestern.edu
Subject: [Histonet] Transcriptionist Productivity (Willis, Donna G.)

We have two types of transcriptionists working for our Market Pathology 
departments.  There are onsite transcriptionists that transcribe and have many 
other duties such as doing send outs and answering phones.  Because they have 
other miscellaneous duties, coming up with a standard was difficult, but we did 
do it.  We compare their characters typed by hour worked.  I add up all the 
character totals and then divide it between the number of transcriptionists.  
This is the average.  Each transcriptionist must be doing at least 80% of the 
average.  This helps to make sure that one transcriptionist is not doing less 
than others.

We also have transcriptionists that do transcription from home.  Since they do 
not have the interruptions or other duties, they have stricter guidelines.  The 
minimum that they are supposed to complete is 160 characters per hour worked 
however they often do much more.

I hope this helps, it's not an easy thing to keep track of, I know.  Let me 
know if you need any more information.

Beth A. Fye, CT (ASCP)
Pathology Technical Manager
HCA Richmond Hospital Laboratories
office:  (804) 228-6564
fax:  (877)699-3895
<mailto:beth....@hcahealthcare.com>

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