We also have 4 Excelsiors in our area. We replaced the first VIP processor 4 years ago when it finally gave up on us. I will say the VIP was over twenty years old when it died. We then purchased the second Excelsior a year later so we have a dedicated biopsy unit. Tragedy hit again as the last two VIPS (same age) died and we needed to have consistency in processing and training. We have had very good success with the processors and any issues at all with service have been taken care of quickly.
They are great processors and the gently agitation helped us shorten some of our processes and the pathologist are much happier. Pam Marcum UAMS -----Original Message----- From: O'Donnell, Bill [mailto:billodonn...@catholichealth.net] Sent: Tuesday, October 29, 2013 8:42 AM To: Marcum, Pamela A; 'Jb'; Histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] Thermo equipment: I ewcho Pam's message. Buggy at first, but stayed buggy for a long time w the cassette printer. They have replaced the heads on cassette writer a number of times, but we now have one that works great and we are happy with them. I have no experience w their processor. - Bill -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Marcum, Pamela A Sent: Tuesday, October 29, 2013 8:14 AM To: 'Jb'; Histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] Thermo equipment: We have had the Thermo system with the slide writers and cassette writers for a little over two and a half years. We did have issues when we got the system as it was new to the market and had some bugs. Thermo fixed the problems and Thermo stood by us until we got everything we needed. They did it very quickly to make us a very happy group of Histologists and the Gross Room techs. We now have two other labs who bought the system a year after we did and all the bugs were gone. They have had no problems and love the systems as much as we do. We do decal nightly on bone marrows and have never had a cassette label fade or come off in the solution. It was an absolute necessity for us to know the information did not fade and the cassette writer was the only I was comfortable would hold up for this as it literally "burns" the number into the plastic. Pam Marcum UAMS -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Jb Sent: Monday, October 28, 2013 4:18 PM To: Histonet@lists.utsouthwestern.edu Subject: [Histonet] Thermo equipment: Does anyone have experience/input on Thermo Scientific equipment? Ex the slide labeling system (slideMate), processor, cassette printing system (printMate). We are considering purchasing this equipment and would like to hear as much input as possible. Good/bad, other suggestions, etc. Thank you- Sent from my iPhone _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ---------------------------------------------------------------------- Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet This electronic mail and any attached documents are intended solely for the named addressee(s) and contain confidential information. If you are not an addressee, or responsible for delivering this email to an addressee, you have received this email in error and are notified that reading, copying, or disclosing this email is prohibited. If you received this email in error, immediately reply to the sender and delete the message completely from your computer system. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
