We use them at St Jude. We have upgraded the firmware a few times with assistance from Tech Support. That has helped in preventing jams. You also need to make sure you are using quality slides so they are not sticking together. We are in the South where it is very humid. We have to keep our lab very cool and thumb through the slides before loading them in the hopper.
Pam Johnson, BS, HT (ASCP) Lab Manager Veterinary Pathology Core Lab St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105-3678 Lab - 901-595-2272 Office - 901-595-3355 Mobile - 901-692-6978 -----Original Message----- From: Teri Johnson [mailto:tejohn...@genoptix.com] Sent: Wednesday, January 18, 2017 12:47 PM To: 'histonet@lists.utsouthwestern.edu' <histonet@lists.utsouthwestern.edu> Cc: Angela McIntosh <amcint...@genoptix.com> Subject: [Histonet] Primera slide printers Hi Histoland, I would love to hear from folks who are currently using the Primera slide printers in your lab. We are working towards bringing them on line (networked) and still have not worked out the physical bugs for printing and slide jamming. We want to know some of the issues you have worked through and what your fixes have been. In fairness we are also contacting the supplier's customer service to help us on their end. Please reply to me directly, Teri ________________________________ Email Disclaimer: www.stjude.org/emaildisclaimer Consultation Disclaimer: www.stjude.org/consultationdisclaimer _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
