Greetings All! We have 2 BenchMark Ultras that have been on-site for almost 2 years. Since we transferred our routine work onto these modules we constantly get error messages pertaining to the slide barcode reader. It often implies that there is a problem with the slide barcode. Often, if it is transferred to another drawer it will read the barcode without problem and start the run. Other times we give up and go home and when we return in the morning the module will read the barcode without issue. Sometimes just moving the slide to the other module does the trick.
It is not uncommon for one run to go through without problem but when we try to add another it has a tantrum and won't read most of the slide barcodes. Changing the barcode itself often makes the situation worse. Add in the problems with faulty dispensers and we are growing to dread having to use these machines. Has anybody else had these problems? Does anyone have any possible solutions? Penny :) Penny Marr Senior BMS Histology Conquest Hospital St Leonards-on-Sea TN37 7RD penny.m...@nhs.net<mailto:penny.m...@nhs.net> ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
