We have the benchmark specials stainers and don’t have any issues with the GMS. We make our wash around every 4-6 weeks and use DI water. We also decon the wash bulk container once month. Decons are performed quarterly on instruments
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: P Sicurello via Histonet <histonet@lists.utsouthwestern.edu> Sent: Monday, December 24, 2018 11:32 AM To: HistoNet Subject: [Histonet] Ventana BenchMark Special Stainer CAUTION: This email is not from a CHI source. Only click links or open attachments you know are safe. Please send as an attachment all spam/phishing and unusual emails to s...@catholichealth.net. ...................................................................... Happy Christmas Eve, I sit here reading several replies about the failure of GMS stains. There is one theme that pretty much everyone has mentioned, and I can say we agree with them, Ventana/Roche blames the user and does nothing to help correct this problem. We have heard the same as everyone else: User error, blame the wash buffer - make fresh every day, etc, blame everyone and everything except themselves. We have 3 of the Special Stainers, one of them we have used almost non-stop since November 2015. It had a problem with Trichrome stains over two years ago, which was fixed by balancing the vortex mixers (they told us it was user error then too). Now that the machine has been relocated and the software has been upgraded, a machine that rarely, if ever, had a GMS stain fail now fails with regularity. Ventana/Roche needs to realize that they have a serious problem and not continue to sweep it under the rug. It's not the wash buffer, it's not the user, it's something else and they do not want to own up to it or help come up with a solution (no pun intended). We have spent a lot of money on these machines, all the kits they had us throw out because they blamed the kit, all the wash buffer we dumped because they told us we had to make fresh every day (we use these machines so much that the wash buffer does not sit around and get icky), and their response is silence. Sorry about the rant, but this is bugging me and I had to vent. Have a safe a wonderful Holiday Season- whatever you celebrate -or don't celebrate. Sincerely, Paula Sicurello, HTL (ASCP)CM Histotechnology Specialist UC San Diego Health 9300 Campus Point Drive La Jolla, CA 92037 (P): 858-249-5610 *Confidentiality Notice*: The information transmitted in this e-mail is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this e-mail in error, please contact the sender and delete the material from any computer. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.utsouthwestern.edu_mailman_listinfo_histonet&d=DwICAg&c=YFhW2PYwN3hsZhoCqLOPHsIEIPQ6qDXkZ40AlEYUG9c&r=T2dmrnFWSvsDOLewkVlIOSwd73D0unldueOGYSGHi6w&m=KpFwUCn4ICqp5yQjaPlq0DAfc9nZfrMycc6pJSiWKk4&s=swmM0t8kSh2B9z9HvROu6EBin9HI9f61UpgqEJ1KpB4&e= ________________________________ The information contained in this communication, including attachments, is confidential and private and intended only for the use of the addressees. Unauthorized use, disclosure, distribution or copying is strictly prohibited and may be unlawful. If you received this communication in error, please inform us of the erroneous delivery by return e-mail message from your computer. Additionally, although all attachments have been scanned at the source for viruses, the recipient should check any attachments for the presence of viruses before opening. CHI Health accepts no liability for any damage caused by any virus transmitted by this e-mail. Thank you for your cooperation. This email and attachments contain information that may be confidential or privileged. If you are not the intended recipient, notify the sender at once and delete this message completely from your information system. Further use, disclosure, or copying of information contained in this email is not authorized, and any such action should not be construed as a waiver of privilege or other confidentiality protections. _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
