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Windows 2000: It's Not For You

                  By Rob Pegoraro

                  Friday, February 18, 2000; Page E01

                  If you're running a home computer, don't buy Windows 2000. 
This
                  may not be an obvious choice--what with the ads on the 
sides of
                  buses, the banners across Web sites and the name that 
suggests it's
                  the chronological and numerical successor to Windows 
98--but
                  it's the right one. Just ask Microsoft.

                  "It was designed for business users," said Microsoft 
Windows
                  product manager Bob Visse of the operating system that 
shipped
                  yesterday. "I do not anticipate a lot of consumer pickup." 
With an
                  upgrade price of $219 for Windows 95 and 98 users, that 
seems
                  like a safe bet. Not to mention its finicky tastes in 
hardware and
                  software: It won't work with many gaming devices, such as 
3-D
                  cards and joysticks, and breaks the current versions of, 
among
                  others, both America Online and Earthlink's software.

                  Instead, home computer users will have to wait another few
                  months for Microsoft's next consumer operating system, an
                  upgrade going by the name Windows Millennium Edition. 
That's
                  Windows Me for short--easily the silliest brand name to 
come out
                  Redmond, Wash., since the ill-fated "Microsoft Bob" 
front-end
                  for Windows.

                  What's going on here?

                  The story starts with Windows NT, the company's
                  business-oriented operating system. "NT" is short for "New
                  Technology," meaning that it's not built on Microsoft's 
archaic
                  DOS architecture and is therefore mostly immune from the
                  crashes and freezes that perforate most home users' 
computing
                  experiences. Windows NT is not the kind of thing anybody 
could
                  ever fall in love with, but it is also generally reliable 
and robust.

                  It's also grown quite old--its last major update, Windows 
NT 4.0,
                  shipped in 1996. Windows 2000 brings NT up to date, adding
                  some horribly overdue features (like support for Plug and 
Play
                  and Universal Serial Bus devices), simplifying the user 
experience
                  and enhancing its networking abilities. And once upon a 
time it
                  was supposed to replace Windows 98 too.

                  "The Windows 2000 name was chosen when Microsoft thought
                  that they had successfully laid the Windows 9x line to 
rest," said
                  Paul Thurrott, who edits the WinInfo site 
(http://www.wugnet.

                  com/wininfo/). "After a few months, it became obvious that
                  Microsoft wasn't going to be able to ship a consumer 
Windows
                  based on Windows 2000 within a year of 2000's release. And 
the
                  company likes to release new versions of consumer Windows
                  every year, so they decided to go back to the 9x code base 
and
                  rework one final version of Windows 98."

                  Microsoft acknowledges the potential for confusion with 
the
                  Windows 2000 name, but says it adopted that moniker to 
persuade
                  businesses that the operating system is a mainstream 
product, not
                  just a tool for engineers or multinational banks. Visse 
said that its
                  advertising will stress the home-vs.-business distinction, 
avoiding
                  the hype seen at the Windows 95 launch: "There will not be 
a
                  Rolling Stones song to commemorate the occasion."

                  Which brings us to Windows 2000: With more than 30 million
                  lines of code, it is the most complex, and 
longest-awaited,
                  software Microsoft has ever shipped. Not that it's 
bug-free as a
                  result of all the extra development time--the first 
bug-fix update
                  came out before it even hit store shelves. Our first 
attempt at
                  installing Win 2000 was a disaster: On a four-month-old 
Dell
                  L500c home computer, it nuked the modem driver, despite 
the
                  Dell Web site's assurances that every driver on the 
machine was
                  compatible. I hate when that happens.

                  But there are also things to like in Windows 2000. I'm not 
going
                  to discuss topics like server scalability or remote 
administration
                  capabilities; I'm talking about things that will, or 
should, show up
                  in the next home version of Windows.

                  Underneath a somewhat simplified interface (the useless 
Inbox
                  and Briefcase icons are finally banished from the 
desktop), Win
                  2000 is less willing to let badly written applications 
trash the
                  system. Instead of lying down across the train tracks when 
a new
                  program approaches and hoping for the best, it's designed 
to
                  monitor what the program's installer does, then replace 
any
                  crucial system files that were deleted, taking them from a 
cache
                  of backup files. It's also set up to allow the user to 
take the system
                  to its last stable configuration if things go wrong. And 
programs
                  that are "certified" for Windows 2000 must use a new 
installer
                  technology that lets applications reinstall their own core 
files in
                  case those get trashed by mistake.

                  These are all common-sense ideas; the only puzzling thing 
is why
                  it took Microsoft so long to figure out how much damage 
poorly
                  written programs can do. (Anybody who's had their video 
card
                  lobotomized by a new game, please raise your hand.) Their
                  addition to Windows Me should simplify at least some home
                  users' lives; they should be much more worthwhile than the
                  multimedia gewgaws Microsoft is tossing into this upgrade, 
such
                  as a home movie editor. Notes Microsoft's Visse: "These
                  problems that we talk about with corporations aren't just 
a
                  problem with corporations."

                  But what Win Me won't have that Win 2000 does is real 
stability.
                  It's still going to have that DOS legacy lurking 
underneath, so
                  you'll still have programs crashing the entire system. 
You'll still
                  have to perform the "three-fingered salute" to reboot your 
PC.
                  Thurrott, while predicting that "Windows Me will be more 
reliable
                  than Windows 98," noted that, "The Windows 9x line has
                  definitely been coasting since Windows 95 was released."

                  But at least a five-year-old computer still has a prayer 
of running
                  Windows 98 (well, once you disable the Web-desktop
                  integration), and you can't say the same thing for the
                  resource-ravenous Windows 2000. Or the consumer-grade
                  operating system based on it, currently due to arrive 
sometime
                  next year.

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