> For instance, I have a 18 GB Cheetah 10k RPM drive that has bad > magnetic media. It's been sitting on a friend's desk for two > years now and he gave it to me. I checked with Seagate and it > is STILL covered by warranty ! > > Can you do that with an IDE ? I don't think so.
It's ignorance like that that really annoys me sometimes. I can't even believe you made that statement. The hardware technology and warrenty length are completely separate concepts. "Can you do that an with IDE ?" Hmm...lemme think. Ah, ok, here's the answer: YES, if the manufacturer warrants their products to be functional within the time priod in which the product died. Personal anecdote: I used to work as a field technician, going out to residences and small businesses and fixing their computing problems of all sorts. One time this spring there was a lady who'd purchased an old Dell P133 that had later been upgraded with a Western Digital 30GB drive. The drive had died, and they were asking me what they should do. I recommended they put that system out to pasture and get a new system to replace it, which they did. They called me back to set it up for them, and when I left they asked me if I'd take the old system for them. I wasn't interested in the P133 (except maybe as a little dedicated linux NAT device), but I did sit down with the hard drive and submit an RMA, having NO idea when the drive was purchased or what kind of warranty it had. I got a response from a cs rep that said that they apologized, but the 3-year warranty had expired a week or two previous to my RMA submission. However, they went ahead and pushed it through anyway and sent me a brand-new drive (it didn't look like it had been refurbed). So yeah, you CAN "do that with an IDE" :P -- Eric (the Deacon remix) _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds_linux
