Hans Vos wrote: > Hi everyone, > > We are getting a lot of complaints the past few weeks from customers > regarding this problem. They are begin disconnected after playing for a > couple of minutes. The following error message is displayed. > > ==== > You have been disconnected from the server. Reason: Error verifying > STEAM UserID Ticket (server was unable to contact the authentication server) > ==== > > This is happening on different servers, with different players. It is > beginning to have an adverse effect on the popularity of the game server > we host. > > Here is an example of a line we use to start one of our game servers. > This particular customer has just send us an e-mail that he is currently > experiencing this problem. > > ==== > ./hlds_run -binary ./hlds_amd -game cstrike -autoupdate -secure +port > 27015 +ip 1.2.3.4 +servercfgfile "server.cfg" +mapchangecfgfile > "server.cfg" +maxplayers 16 +map de_dust > ==== > > Restarting the server usually solves the problem for a short while. This > lasts for about a day or less and then the problem has returned. Players > are disconnected about five minutes after connecting. > > There is also the following error message in the console of the game > server.. > > ==== > [S_API FAIL] SteamAPI_Init() failed; unable to update local steamclient. > Continuing with current version anyway. > ==== > > All the necessary ports are open. This problem started occurring more > frequently since December of last year. The amount of reported incidents > keep increasing. > > Does anybody have a solutions for this problem? >
-- Met vriendelijke groet / With kind regards, Hans Vos Managing Director Clanhost Gedempte Oude Gracht 62 Rood 2011 GT Haarlem The Netherlands (M) m...@clanhost.nl (E) i...@clanhost.nl (W) http://www.clanhost.nl/ _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds_linux
