Carl,
That sounds like we're getting closer to a solution, and
putting it under "Instructions" makes sense. It would be even
better if there were a button, labeled "Report a Problem" somewhere
in the Tasking Manager. (something for the future)
I would just write a draft "Problem Report" myself, but
I don't know what those who would fix a problem would need to
know, except the obvious stuff:
User Name:
Date:
Time (with your time zone):
Task Number:
(Actually there are two, the big task and the little
square they were working on. Too bad we can't capture this automatically)
Operating system (?):
Computer brand (?):
Charlotte
At 12:17 PM 5/23/2015, you wrote:
Thanks, Clifford, that's an important step. As Charlotte correctly
points out we'll probably lose a huge number of users here anyhow.
But maybe this can be a basis for a "How can I report a technical
problem?" guide in the "Questions About Tasks, Mapping or HOT?"
section of the OSM Tasking Manager. Actually this should also be
available in the "Instructions" tab and in
<http://tasks.hotosm.org/about>. Carl Clifford Snow wrote on
23.05.15 20:44: > > On Sat, May 23, 2015 at 10:04 AM, Carl von Einem
<c...@einem.net > <mailto:c...@einem.net>> wrote: > > 1. on the
upper left is a search bar ("Search GitHub"): type 'iD' > and
click "enter" on your keyboard > > 2. in the list of search
results click on "openstreetmap/iD" (should > be the first
item) > > 3. click on "Issues" (navigation bar on the
right) > > > At this point search to see if the bug has already been
reported by > adding key words in the filter text box and hit enter.
If no open issues > are found, then proceed to step 4. Otherwise
enter any relevant > information into the existing
issue. > > > 4. click on "New issue" (green button) > > 5.
choose a good title and write your problem description > > 6.
click on "Submit..." >
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Charlotte Wolter
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