--- In [email protected], "enduser999" <[EMAIL PROTECTED]> wrote: > > Michel, before giving up, use the Maintenance Utility to do a print > head re-alignment. I've known this to cure some weird color effects. >
Thanks, but I'm not giving up, I have filed several complaints, including the BBB and will continue in all fairness to try to make this thing work. I'm now downloading profiles as suggested earlier, so far, no luck but I'll try all of them for Black and White to add to my complaint, unlike HP, I try to be fair and honest. I have indeed done printhed re-alignent, about 20 or more times, including the 15 that I did each time I replaced one. That was HPs way of helping me, each time I called, they told me to replace one of the printheads and each time, I did an alignment. I did it out of a sense of having to give them the benefit of the doubt, how could I complain if I did not take their "solutions"? But now, it's over, it's my turn, I'm looking for more people with the same issue and similar complaints in the hope of someone starting a class action suit. I consider their actions not only to be despicable, but it might even fall under the "false advertising" and "bait and switch" departments. I was promised one thing, I paid what they asked, and they delivered something entirely different. BTW, as a reminder that the issue is indeed an incapable machine or a totally defective one, is that all the diagostics and alignments come out positive, the machine thinks it's OK! Thanks for the suggestions, Michel Website: http://groups.yahoo.com/group/HPDesignJet_Printers Post message: [email protected] Subscribe: [EMAIL PROTECTED] Unsubscribe: [EMAIL PROTECTED] List owner: [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/HPDesignJet_Printers/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/HPDesignJet_Printers/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
