Peter, we need more specific information about this problem in order to help. We have not been able to reproduce this problem.
1. Show us the output of the syslog during scanning and printing. 2. Show us the output of the CUPS "error_log" with DEBUG on. 3. Show us the output of hp-check. 4. Is this one configuration? Have you tried other PCs, MFPs or Distros? -dave > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of NanoScale Administrator > Sent: Tuesday, January 16, 2007 5:21 AM > To: [EMAIL PROTECTED] > Cc: [email protected] > Subject: Re: [Hplip-help] Serious Recurring Issue With Multifunctions > > Hello All, > > I have read your replies on the HP-LIP mailing list thread > that I started. Unfortunately the issue persists. You > talked about an I/O error. I do not see why every single HP > device should start giving I/O errors just because I tried to > scan something. > > Let me re-iterate: > > Situation 1) > > HP Multifunction is connected and configured to print. Users > may print to the device with no problems indefinitely. > > Situation 2) > > HP Multifunction is connected and configured to print. It is > then configured to scan. Users may print to the device UNTIL > a scan is performed. After the first scan, errors are > produced that say the device cannot be found. This occurs > consistently across multiple distributions with pre-built > packages or installs from the source. > > It was mentioned that if communication with the device fails, > the queue may be disabled. I can appreciate that. That > makes sense. But WHY should communication cease suddenly > just because a scan was performed? > Surely once the printer is plugged in a configured, there > should be no sudden losses of communication capable of > causing an I/O error if it remains plugged in, powered up and > the USB cable remains connected? So again I must ask someone > to look into this issue. > > Printing works. Scanning works. Trying to print after > scanning DOES NOT work. Incidentally, I just tested this > with SuSE 10.2 and a HP PSC1400 series multifunction. Again, > same issue. > > Thankyou, > > Peter Kaye. > > -- > ___________________________________ > > NanoScale Technologies > (m)040 937 2211 > > > Committed to Ease of Use Technology > ___________________________________ > > > -------------------------------------------------------------- > ----------- > Take Surveys. Earn Cash. Influence the Future of IT Join > SourceForge.net's Techsay panel and you'll get the chance to > share your opinions on IT & business topics through brief > surveys - and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge > &CID=DEVDEV > _______________________________________________ > HPLIP-Help mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/hplip-help > ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/hplip-help
