Stopping and then restarting hpssd apparently fixed it; when I started hp-toolbox, everything worked. I can still send the logs, though, of you want.

You guys rock!! Thanks!!


Aaron wrote:
Well everything looks okay.

So lets do this:

cd /usr/share/hplip

run "ps ax | grep hp"
run kill <procID of HPSSD>
then run
python ./hpssd.py -ldebug -x
open another terminal
run hp-toolbox -g
post the logs from both.

A

On 1/24/07, Nafeesah Hines, T <[EMAIL PROTECTED]> wrote:
  
 Sure Aaron. It was working fine, then all of a sudden I got this error. I
have been doing some checking, and the only thing that changed since the
last time it was working is I ran FC6 system updates, and hplip was updated:

 HP Linux Imaging and Printing System (ver. 1.6.12)
 Dependency/Version Check Utility ver. 5.2

 Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.


 ---------------
 | SYSTEM INFO |
 ---------------

 Basic system information:
 Linux myoffice 2.6.19-1.2895.fc6 #1 SMP Wed Jan 10 19:28:18 EST 2007 i686
i686 i386 GNU/Linux

 Detected distro (/etc/issue):
 fedora 6

 Detected distro (lsb_release):
 FedoraCore 6 (Zod)

 Currently installed HPLIP version...
 HPLIP 1.6.12 currently installed in '/usr/share/hplip'.

 Current contents of '/etc/hp/hplip.conf' file:
 # hplip.conf

 [hpiod]
 # port=0 (dynamic IP port)
 port=2208
 [hpssd]
 # port=0 (dynamic IP port)
 port=2207

 [hplip]
 version=1.6.12
 jdprobe=0

 [dirs]
 home=/usr/share/hplip
 run=/var/run
 ppd=/usr/share/foomatic/db/source/PPD/HP
 doc=/usr/share/doc/hplip-1.6.12

 # Following values are determined at configure time and cannot be changed.
 [configure]
 network-build=1
 pp-build=1
 gui-build=1
 scanner-build=1
 fax-build=1
 installinitd=
 chkconfig=/sbin/chkconfig
 internal-tag=1.6.12.15


 HPLIP running?
 Yes, HPLIP is running (OK).

 HPOJ running?
 No, HPOJ is not running (OK).

 Checking Python version...
 OK, version 2.4.4 installed

 Checking PyQt version...
 OK, version 3.16 installed.

 Checking SIP version...
 OK, Version 4.4.5 installed

 ----------------
 | DEPENDENCIES |
 ----------------


 Checking for dependency libcrypto - OpenSSL cryptographic library...
 OK, found.

 Checking for dependency gcc - GNU Project C and C++ Compiler...
 OK, found.

 Checking for dependency SANE - Scanning library...
 OK, found.

 Checking for dependency GhostScript - PostScript and PDF language
interpreter and previewer...
 OK, found.

 Checking for dependency libjpeg - JPEG library...
 OK, found.

 Checking for dependency libpthread - POSIX threads library...
 OK, found.

 Checking for dependency make - GNU make utility to maintain groups of
programs...
 OK, found.

 Checking for dependency python-devel - Python development files...
 OK, found.

 Checking for dependency Reportlab - PDF library for Python...
 OK, found.

 Checking for dependency PyQt - Qt interface for Python...
 OK, found.

 Checking for dependency cups-devel- Common Unix Printing System development
files...
 OK, found.

 Checking for dependency ppdev - Parallel port support kernel module....
 OK, found.

 Checking for dependency libusb - USB library...
 OK, found.

 Checking for dependency scanimage - Shell scanning program...
 OK, found.

 Checking for dependency libnetsnmp-devel - SNMP networking library
development files...
 OK, found.

 Checking for dependency Python 2.2 or greater - Python programming
language...
 OK, found.

 Checking for dependency LSB - Linux Standard Base support...
 OK, found.

 Checking for dependency xsane - Graphical scanner frontend for SANE...
 OK, found.

 Checking for dependency cups - Common Unix Printing System...
 OK, found.

 Checking for dependency Python 2.3 or greater - Required for fax
functionality...
 OK, found.


 ----------------------
 | INSTALLED PRINTERS |
 ----------------------


 Cups-PDF
 --------
 Device URI: cups-pdf:/
 Installed in HPLIP? No
 PPD: /etc/cups/ppd/Cups-PDF.ppd
 PPD Description: Generic postscript color printer rev4
 Printer status: printer Cups-PDF is idle.  enabled since Wed 13 Dec 2006
01:30:06 PM EST

 error: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend to function in HPLIP.

 myprinter
 ------------
 Device URI: hp:/net/Photosmart_2600_series?ip=192.168.0.4
 Installed in HPLIP? Yes
 PPD: /etc/cups/ppd/myprinter.ppd
 PPD Description: HP PhotoSmart 2600 Foomatic/hpijs (recommended)
 Printer status: printer myprinter is idle.  enabled since Fri 15 Dec 2006
11:32:02 AM EST


 myprinter_fax
 ----------------
 Device URI:
hpfax:/net/Photosmart_2600_series?ip=192.168.0.4
 Installed in HPLIP? Yes
 PPD: /etc/cups/ppd/myprinter_fax.ppd
 PPD Description: HP Fax
 Printer status: printer myprinter_fax is idle.  enabled since Wed 24 Jan
2007 01:41:30 PM EST



 ----------------------
 | SANE CONFIGURATION |
 ----------------------

 'hpaio' in /etc/sane.d/dll.conf'...
 OK, found. SANE backend 'hpaio' is properly set up.

 Checking output of 'scanimage -L'...
 device `hpaio:/net/Photosmart_2600_series?ip=192.168.0.4'
is a Hewlett-Packard Photosmart_2600_series all-in-one


 ---------------------
 | PYTHON EXTENSIONS |
 ---------------------

 Checking 'cupsext' CUPS extension...
 OK, found.

 Checking 'pcardext' Photocard extension...
 OK, found.


 1 errors were detected.
 Please refer to the installation instructions at:
 http://hplip.sourceforge.net/install/index.html





 Aaron wrote:
Can you run hp-check and post the output?

 Thanks.

 A

 On 1/24/07, Nafeesah Hines, T <[EMAIL PROTECTED]> wrote:


  Hello,

  I am getting the following error when I try to start hp-toolbox. Does
 anyone have any ideas about what could be causing it?

  HP Linux Imaging and Printing System (ver. 1.6.12)
  HP Device Manager ver. 6.3

  Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Traceback (most recent call last):
    File "/usr/share/hplip/ui/devmgr4.py", line 700, in
 InitialUpdate
      self.RescanDevices()
    File "/usr/share/hplip/ui/devmgr4.py", line 732, in
 RescanDevices
      self.DeviceListRefresh()
    File "/usr/share/hplip/ui/devmgr4.py", line 1066, in
 DeviceListRefresh
      self.UpdateDevice()
    File "/usr/share/hplip/ui/devmgr4.py", line 827, in
 UpdateDevice
      self.UpdateHistory()
    File "/usr/share/hplip/ui/devmgr4.py", line 1207, in
 UpdateHistory
      self.cur_device.hist = self.cur_device.queryHistory()
    File "/usr/share/hplip/base/device.py", line 1961, in
 queryHistory
      yr, mt, dy, hr, mi, sec, wd, yd, dst, job, user, ec =
 x.strip().split(',', 13)
  ValueError: too many values to unpack



-------------------------------------------------------------------------
 Take Surveys. Earn Cash. Influence the Future of IT
 Join SourceForge.net's Techsay panel and you'll get the chance to share
your
 opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV

 _______________________________________________
 HPLIP-Help mailing list
 [email protected]
 https://lists.sourceforge.net/lists/listinfo/hplip-help






    


  
-------------------------------------------------------------------------
Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the chance to share your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
_______________________________________________
HPLIP-Help mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/hplip-help

Reply via email to