Hello,

I have pasted the output of hp-levels below. When I ran hp-levels (at
about 06/04/07 10:34:43), I had a new tri-colour cartridge in the
printer, and I had an empty black cartridge in the printer.

I think the black cartridge is empty because no black ink is printed
when I try to print something that has black content.

I think the colour cartridge ink level is being reported correctly. (I
think the reason why it was reported as 0% earlier was because
although I had red ink left in the tri-colour cartridge, I didn't have
any blue nor yellow ink left. I have since then changed the tri-colour
cartridge.)

So in summary, I think the black ink level is inaccurate. My estimate
of the actual ink level is 0%, but the reported ink level is 58%.

--- Output of hp-levels ---

HP Linux Imaging and Printing System (ver. 1.6.9)
Device Information Utility ver. 3.4

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hp:/usb/psc_1200_series?serial=MY38KF81M61U

hp:/usb/psc_1200_series?serial=MY38KF81M61U

Device Parameters (dynamic data):
  Parameter                     Value(s)
  ----------------------------
----------------------------------------------------------
  3bit-status-code              24
  3bit-status-name              NoFault
  agent1-ack                    False
  agent1-desc                   Black cartridge
  agent1-dvc                    0
  agent1-health                 0
  agent1-health-desc            Good/OK
  agent1-hp-ink                 False
  agent1-id                     9
  agent1-kind                   3
  agent1-known                  False
  agent1-level                  58
  agent1-level-trigger          0
  agent1-sku                    56 (C6656AN)
  agent1-type                   1
  agent1-virgin                 False
  agent2-ack                    False
  agent2-desc                   Tri-color cartridge
  agent2-dvc                    0
  agent2-health                 0
  agent2-health-desc            Good/OK
  agent2-hp-ink                 False
  agent2-id                     10
  agent2-kind                   3
  agent2-known                  False
  agent2-level                  98
  agent2-level-trigger          0
  agent2-sku                    57 (C6657AN)/28 (C8728AN)
  agent2-type                   2
  agent2-virgin                 False
  back-end                      hp
  cups-printer                  PSC-1210
  cups-uri
hp:/usb/psc_1200_series?serial=MY38KF81M61U
  dev-file
  device-state                  1
  device-uri
hp:/usb/psc_1200_series?serial=MY38KF81M61U
  deviceid                      MFG:Hewlett-Packard;MDL:psc 1200

series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN

:MY38KF81M61U;S:0380008000820000002c148103ac2500062;
  duplexer                      0
  error-state                   0
  host
  in-tray1                      True
  in-tray2                      False
  is-hp                         True
  media-path                    2
  panel                         0
  panel-line1
  panel-line2
  photo-tray                    0
  port                          1
  r                             0
  revision                      3
  rg                            000
  rr                            000000
  rs                            000000000
  scan-uri
hpaio:/usb/psc_1200_series?serial=MY38KF81M61U
  serial                        MY38KF81M61U
  status-code                   1000
  status-desc                   The printer is idle.
  supply-door                   0
  top-door                      1

Model Parameters (static data):
  Parameter                     Value(s)
  ----------------------------
----------------------------------------------------------
  align-type                    6
  case-model-model1             PSC 1200
  case-model-model10            PSC 1219
  case-model-model2             PSC 1205
  case-model-model3             PSC 1209
  case-model-model4             PSC 1210
  case-model-model5             PSC 1210v
  case-model-model6             PSC 1210xi
  case-model-model7             PSC 1215
  case-model-model8             PSC 1216
  case-model-model9             PSC 1217
  clean-type                    2
  color-cal-type                0
  copy-type                     0
  embedded-server-type          0
  fax-type                      0
  icon                          psc_1100_series.png
  io-control                    0
  io-mfp-mode                   2
  io-mode                       1
  io-scan-port                  0
  io-support                    2
  linefeed-cal-type             0
  model                         psc_1200_series
  model-ui                      HP PSC 1200 series
  panel-check-type              0
  pcard-type                    0
  pq-diag-type                  0
  r0-agent1-kind                3
  r0-agent1-sku                 56 (C6656AN)
  r0-agent1-type                1
  r0-agent2-kind                3
  r0-agent2-sku                 57 (C6657AN)/28 (C8728AN)
  r0-agent2-type                2
  scan-style                    1
  scan-type                     1
  status-battery-check          0
  status-dynamic-counters       0
  status-type                   2
  support-type                  2
  tech-class                    DJ3320
  tech-type                     2

Status History (most recent first):
  Date/Time             Code   Status Description
  User      Job ID
  --------------------  -----
----------------------------------------  --------  --------
  06/04/07 10:34:43     1000   The printer is idle.
  mlalkaka
  06/04/07 10:33:40     1002   The print job is continuing.
  mlalkaka
  06/04/07 10:33:27     1002   The print job is continuing.
  mlalkaka
  06/04/07 10:33:07     1002   The print job is continuing.
  mlalkaka
  06/04/07 10:30:30     1000   The printer is idle.
  mlalkaka
  06/04/07 10:29:54     1000   The printer is idle.
  mlalkaka
  06/04/07 10:29:27     1000   The printer is idle.
  mlalkaka
  06/04/07 10:29:17     1000   The printer is idle.
  mlalkaka
  06/04/07 10:29:10     1000   The printer is idle.
  mlalkaka
  06/04/07 10:25:23     1000   The printer is idle.
  mlalkaka
  06/04/07 10:25:11     1000   The printer is idle.
  mlalkaka
  06/04/07 01:30:39     1000   The printer is idle.
  mlalkaka
  06/04/07 01:30:33     1000   The printer is idle.
  mlalkaka
  06/04/07 01:30:27     1000   The printer is idle.
  mlalkaka
  06/04/07 01:21:08     501    Print job has completed.
  mlalkaka  637
  06/04/07 01:18:55     500    The printer has started a print job.
  mlalkaka  637
  06/04/07 01:18:49     1000   The printer is idle.
  mlalkaka
  06/04/07 01:18:39     1502   Tri-color cartridge is low on ink
  mlalkaka
  06/04/07 01:18:39     1000   The printer is idle.
  mlalkaka
  06/04/07 01:18:39     1000   The printer is idle.
  mlalkaka
  06/04/07 01:12:42     1502   Tri-color cartridge is low on ink
  mlalkaka
  06/04/07 01:12:42     1000   The printer is idle.
  mlalkaka
  06/04/07 01:12:38     1502   Tri-color cartridge is low on ink
  mlalkaka
  06/04/07 01:12:38     1000   The printer is idle.
  mlalkaka
  06/04/07 00:57:34     1502   Tri-color cartridge is low on ink
  mlalkaka
  06/04/07 00:57:34     1000   The printer is idle.
  mlalkaka
  06/04/07 00:57:33     1000   The printer is idle.
  mlalkaka
  06/04/07 00:54:16     1002   The print job is continuing.
  mlalkaka
  06/04/07 00:52:52     1502   Tri-color cartridge is low on ink
  mlalkaka
  06/04/07 00:52:52     1000   The printer is idle.
  mlalkaka
  06/04/07 00:52:51     1000   The printer is idle.
  mlalkaka
  06/04/07 00:52:03     1502   Tri-color cartridge is low on ink
  mlalkaka

--- ------------------- ---

On 4/6/07, dwelch91 <[EMAIL PROTECTED]> wrote:
> Malcolm-
>
> The best way to help us fix this is to send us the output of:
>
> $ hp-info
>
> and then also provide your estimate of the actual ink levels when you feel
> they are inaccurate.
>
> Thanks,
>
> Don
>
>
>
>
> On 4/6/07, Malcolm Lalkaka <[EMAIL PROTECTED]> wrote:
> >
> > Hello,
> >
> > I have an HP PSC 1210 connected to my computer running Ubuntu 6.10
> > (Edgy Eft) using the HPLIP driver.
> >
> > When I run hp-levels, it tells me that I still have 60% of my black
> > ink left, and 0% (Very low) of my colour ink left. However, when I
> > print, either none of the content in black prints, or the content in
> > black is printed in pink.
> >
> > I decided to change my black ink cartridge. After doing this,
> > hp-levels reports that I have 100% of my black ink left, which is
> > good.
> >
> > But still, it seems that most of the time, the ink levels reported by
> > hp-levels are off. When my black ink cartridge had no ink left,
> > hp-levels reported that I had 60% of black ink left; and when I still
> > have quite a bit of colour ink left (it seems), hp-levels reported
> > that I had 0% of colour ink left. Is there a way to fix this problem
> > so that I can more easily predict when I need to buy new cartridges?
> >
> > Thanks,
> > Malcolm Lalkaka

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