At Thu, 21 Jun 2007 08:44:41 -0700 dwelch91 <[EMAIL PROTECTED]> wrote:
> Please post the output of "hp-check".
At Thu, 21 Jun 2007 08:40:27 -0700 Aaron <[EMAIL PROTECTED]> wrote:
> Please follow this guide and send the results:
>
> http://hplip.sourceforge.net/troubleshooting/network.html
Some progress to report. I found libnetsnmp-devel. At least hp-check
no longer complains that it is missing. (When we are finished I will
file a gentoo bug that hplip should require net-analyzer/net-snmp.)
I can ping the printer (always could).
I believe snmpwalk was successful (it wasn't on my system before).
Specifically I obtained.
# snmpwalk -Os -c public -v 1 192.168.1.50 1.3.6.1.4.1.11.2.3.9.1.1.7.0
enterprises.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:Officejet 7300
series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY69MR73M804HR;S:038080C484001021002c1800030c2880008;J:
;Z:0102,0503dea9015189,0600;BT:000000000000,4F66666963656A65742037333030"
#
I am not sure how to check if UPD 161 and TCP 9100 are open. I did go
to my linksys WRT54G via the web interface (192.168.1.1) and disabled
the firewall. However, when I ran hp-setup, I again received the
message that I was unable to communicate with the device.
Thanks for your help to date and any further advice you can offer.
================================================================
Details follow.
The output of hp-check is attached below
The lj (laserjet 1200) is fine. I must have somehow introduced a typo
last time as the output does have the correct format (previously there
was a \ instead of an =). It installed fine using hp-setup.
The nyu (laserjet 4150) is a work printer that I installed via cups.
I have no issues with it. When I am back on campus I could try to
install it via hp-setup, but it is just a printer and the cups
installation is working fine.
The Officejet_7300 is the problem. I will delete it after sending
this message and reinstall it via cups so that I can print to it.
Scanning (xsane) does not work with the cups install. When I googled,
I found that installing via hp-setup is needed for most functions.
================================================================
The attempt to use hp-setup failed just as it did before solving the
libnetsnmp-devel issue. For completeness I attach my previous
description below.
================================================================
[31;01merror: lsb_release not found.[0m
[31;01merror: Not found![0m
[31;01merror: Not found![0m
[31;01merror: Not found![0m
[31;01merror: This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.[0m
[01mHP Linux Imaging and Printing System (ver. 1.7.4a)[0m
[01mDependency/Version Check Utility ver. 5.3[0m
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
---------------
| SYSTEM INFO |
---------------
[01mBasic system information:[0m
Linux ajglap 2.6.20-gentoo-r7 #3 SMP Sun May 6 17:50:09 EDT 2007 i686 Intel(R)
Core(TM)2 CPU T7200 @ 2.00GHz GenuineIntel GNU/Linux
[01m
Detected distro (/etc/issue):[0m
unknown 0.0
[01m
Detected distro (lsb_release):[0m
[01m
Currently installed HPLIP version...[0m
HPLIP 1.7.4a currently installed in '/usr/share/hplip'.
[01m
Current contents of '/etc/hp/hplip.conf' file:[0m
# hplip.conf
[hpiod]
# port=0 (dynamic IP port)
port=2208
[hpssd]
# port=0 (dynamic IP port)
port=2207
[hplip]
version=1.7.4a
jdprobe=0
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-1.7.4a
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=0
pp-build=0
gui-build=0
scanner-build=1
fax-build=0
cups11-build=0
installinitd=
chkconfig=
internal-tag=1.7.4.13
[01m
HPLIP running?[0m
Yes, HPLIP is running (OK).
[01m
HPOJ running?[0m
No, HPOJ is not running (OK).
[01m
Checking Python version...[0m
OK, version 2.4.4 installed
[01m
Checking PyQt version...[0m
OK, version 3.17 installed.
[01m
Checking SIP version...[0m
OK, Version 4.5.2 installed
----------------
| DEPENDENCIES |
----------------
[01mChecking for dependency libcrypto - OpenSSL cryptographic library...[0m
OK, found.
[01mChecking for dependency gcc - GNU Project C and C++ Compiler...[0m
OK, found.
[01mChecking for dependency SANE - Scanning library...[0m
OK, found.
[01mChecking for dependency GhostScript - PostScript and PDF language
interpreter and previewer...[0m
OK, found.
[01mChecking for dependency libjpeg - JPEG library...[0m
OK, found.
[01mChecking for dependency libpthread - POSIX threads library...[0m
OK, found.
[01mChecking for dependency make - GNU make utility to maintain groups of
programs...[0m
OK, found.
[01mChecking for dependency python-devel - Python development files...[0m
OK, found.
[01mChecking for dependency Reportlab - PDF library for Python...[0m
This is an OPTIONAL dependency. Some HPLIP functionality may not function
properly.
[01mChecking for dependency PyQt - Qt interface for Python...[0m
OK, found.
[01mChecking for dependency cups-devel- Common Unix Printing System
development files...[0m
OK, found.
[01mChecking for dependency ppdev - Parallel port support kernel module....[0m
This is an OPTIONAL dependency. Some HPLIP functionality may not function
properly.
[01mChecking for dependency libusb - USB library...[0m
OK, found.
[01mChecking for dependency scanimage - Shell scanning program...[0m
OK, found.
[01mChecking for dependency libnetsnmp-devel - SNMP networking library
development files...[0m
OK, found.
[01mChecking for dependency Python 2.2 or greater - Python programming
language...[0m
OK, found.
[01mChecking for dependency LSB - Linux Standard Base support...[0m
[01mChecking for dependency xsane - Graphical scanner frontend for SANE...[0m
OK, found.
[01mChecking for dependency cups - Common Unix Printing System...[0m
OK, found.
[01mChecking for dependency Python 2.3 or greater - Required for fax
functionality...[0m
OK, found.
----------------------
| INSTALLED PRINTERS |
----------------------
[01mlj[0m
[01m--[0m
Device URI: hp:/usb/HP_LaserJet_1200?serial=00CNCY161548
Installed in HPLIP? Yes
PPD: /etc/cups/ppd/lj.ppd
PPD Description: HP LaserJet 1200 Foomatic/hpijs
Printer status: printer lj is idle. enabled since Wed Jun 20 20:16:14 2007
[01mnyu[0m
[01m---[0m
Device URI: socket://128.122.140.149
Installed in HPLIP? No
PPD: /etc/cups/ppd/nyu.ppd
PPD Description: HP LaserJet 4250 Postscript (recommended)
Printer status: printer n[31;01merror: Printer is not HPLIP installed.
Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. (You can
still print to this printer using another backend and HPIJS.)[0m
yu is idle. enabled since Sat Apr 21 18:05:37 2007
[01mOfficejet_7300[0m
[01m--------------[0m
Device URI: hp:/net/Officejet_7300_series?ip=192.168.1.50
Installed in HPLIP? Yes
PPD: /etc/cups/ppd/Officejet_7300.ppd
PPD Description: HP OfficeJet 7300 Foomatic/hpijs (recommended)
Printer status: printer Officejet_7300 now printing Officejet_7300-243.
enabled since Thu Jun 21 21:06:27 2007
open device failed; will retry in 30 seconds...
----------------------
| SANE CONFIGURATION |
----------------------
[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
OK, found. SANE backend 'hpaio' is properly set up.
[01m
Checking output of 'scanimage -L'...[0m
device `hpaio:/net/Officejet_7300_series?ip=192.168.1.50' is a Hewlett-Packard
Officejet_7300_series all-in-one
---------------------
| PYTHON EXTENSIONS |
---------------------
[01mChecking 'cupsext' CUPS extension...[0m
OK, found.
[01m
Checking 'pcardext' Photocard extension...[0m
OK, found.
4 errors were detected.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Cc: hplip-help@lists.sourceforge.net
I had previously installed the 7310 via the cups interface. Printing
was successful but scanning with xsane was not. Perusing the net
suggests that it is important to install via hp-setup. The following
occurred.
1. The same session management error occurred as before specifically
Session management error: Authentication Rejected, reason :
None of the authentication protocols specified are supported and
host-based authentication failed.
2. The wizard popped up and I selected "Network/..."
3. The 7310 was found with the correct IP address.
4. A "random" ppd file was suggested so I changed it to
HP-OfficeJet_7300-hpijs.ppd.gz in /usr/share/ppd/HP/
5. An error occurred:
A. A popup asserted Unable to communicate with the
device. Please check the device and try again.
B. The gnome-terminal on which I ran hp-setup displayed
error: Unable to communicate with device:
hpfax:/net/Officejet_7300_series?ip=192.168.1.50
error: Unable to communicate with the device.
Please check the device and try again.
6. I hit cancel on the popup, filled in the printer info on the next
screen and unchecked "setup PC send fax". (I would like to have
the PC send fax, but since the fax device had problems above I
though it wise to try the printer without the fax).
7. After pressing finish (with send test page selected) I received an
error "Unable to print to printer. Please check device and try
again."
I am guessing that the session management error is not important
(since the laserjet worked) but that the unable to communicate with
device error is important.
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