*Please send profiles to : suma...@bsmsys.com <suma...@bsmsys.com>*
*Role : SAP CRM CIC Consultant *
*Location : Sunnyvale, CA *
*Duration : Long Term*
*Interview : Video/ Face 2 Face*
*SAP CRM CIC Consultant - Technical*
This person should have worked on the *CIC module of SAP CRM* and should
have experience in *CIC module integration , Rule Moduler,* and case
routing, functional experience is nice to have.
*Requirement / Responsibilities*
· Minimum 7 to 8 years’ experience in gathering and analyzing
requirements for *SAP CRM applications.*
· Experience with *SAP CRM 5.2 / SAP CRM 7.0 Customer Interaction
Center*, should bring sound technical *knowledge of CIC module.*
· Lead and coordinate the planning and delivery of
the technical development in one or more *SAP* implementation projects.
Manage
performance fine tuning and adherence to development standards
for the broader *SAP program*.
· Experience with *SAP CRM Service (Service Order Management)*, *Case
management and routing*
· Work collaboratively with project teams, the business, functional
analysts and developers to ensure the best technical solution to complex
programs.
· Plan, manage and coordinate the implementation of *RICEF* objects
including Custom transactions, Integration primarily
in *SAP CRM* environment.
· Handle teams of onshore and offshore developers - assign and
review allocated tasks working with the team manager based on project and
business needs
· Develop and enforce development standards by performing code
reviews for development done by onsite and offshore developers .
Thanks and look forward to your prompt and positive response...
*Sumanth Pittu | Account Manager*
*Office: 732 777 0800 ext. 504*
*Gtalk/Yahoo/Skype: sumanth.p151*
*BS**M*
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